spotsaas-logo
Get Listed

Compare Gong vs Espressive

Gong - Conversation Intelligence Software
Get Quote
Get Quote
Get Quote

Overview

Description

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More

Espressive Barista is an artificially intelligent virtual support agent (VSA) that is designed to effectively automate employee inquiries & requests with personalized answers. Its advanced ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

14 Features

13 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2554

          Very Good

          294

          Good

          23

          Poor

          1

          Terible

          5

          Excellent

          15

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that ...Read more

          Espressive Barista delivers an intelligent and practical solution for enterprises looking to streamline internal support processes. Its ability to reduce help desk load by 70% and return over a ...Read more

          Pros and Cons
          • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

          • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

          • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

          • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

          • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

          • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

          • By handling 70% of help desk tickets automatically, Espressive Barista significantly reduces the IT support workload, allowing human agents to focus on more complex issues.

          • The system reclaims an average of 1.2 weeks of productivity per employee annually, translating into measurable ROI for organizations.

          • Espressive leverages natural language processing to understand and respond in a human-like manner, improving employee satisfaction and reducing friction in interactions.

          • The VSA offers tailored answers based on employee roles and preferences, enhancing the user experience across departments.

          • Despite its no-code design, integrating and configuring Espressive to suit an organization’s unique knowledge base may require time and resources.

          • Compared to more robust platforms, analytics and insights are focused more on ticketing efficiency than broader workforce intelligence.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Shopify

          Shopify

          Dropbox

          Dropbox

          ADP

          ADP

          No Customers information available.

          Media and Screenshots

          Screenshots
          Accounts

          3 Screenshots

          Espressive

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Gong nor Espressive offers a free trial.

          Gong is designed for Large Enterprises, Medium Business and Small Business.

          Espressive is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Gong and Espressive are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Gong includes SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab, ZoomInfo Chat, Chorus, Convin and Zipteams.

          Some top alternatives to Espressive includes V-Person, NordPass, Conversica, Conversational AI Bot, SAP Conversational AI, Kindly Conversion Optimization, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].