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Go Mail Merge vs Retainful vs Moosend vs SMTP Comparison

Last updated:

Go Mail Merge

4.2(3 reviews)

Starting at $8.33 /Month

  • Individuals
  • Medium Business

Go Mail Merge is an efficient, user-friendly platform designed to streamline the process of sending emails to a large audience. It allows you to manage multiple email addresses via a Google Sheet, select your draft messa…

Retainful

5.0(2 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Welcome to Retainful: an eCommerce tool designed to help online stores succeed since 2018. Our automated email marketing solutions enable store owners to recover abandoned carts, reduce customer attrition and grow repeat…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

SMTP

4.3(11 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…

Retainful leads on user satisfaction with a 5.0-star rating across 2 reviews.

Go Mail Merge vs Retainful vs Moosend vs SMTP — at a glance

FeatureGo Mail MergeRetainfulMoosendSMTP
Rating4.2 / 55.0 / 54.3 / 54.3 / 5
Reviews3241611
Starting price$8.33 /Month$19 /MonthContact for pricingContact for pricing
Free trial No Yes No No
Free version No No No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryEmail Marketing SoftwareEmail Marketing SoftwareEmail Marketing SoftwareTransactional Email Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
API——AvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Certifications——GDPR—
Data residencyUSUSUSUS

Key differences between Go Mail Merge and Retainful

  • Pricing: Go Mail Merge starts at $8.33 /Month, while Retainful starts at $19 /Month.
  • Free trial: Retainful offers a free trial; Go Mail Merge does not.
  • Target audience: Go Mail Merge is built for Individuals and Medium Business, while Retainful targets Large Enterprises and Medium Business.
  • User satisfaction: Retainful scores higher with a 5.0-star average.
  • Deployment: Go Mail Merge supports SaaS/Web/Cloud; Retainful supports SaaS/Web/Cloud.

Compare Go Mail Merge vs Retainful vs Moosend vs SMTP — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Go Mail Merge - Email Marketing Software
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Retainful - Email Marketing Software
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Go Mail Merge, Retainful, Moosend vs SMTP: Biggest differences

Start here before you go deeper into features.

Go Mail Merge

Best for

Individuals, Medium Business, Small Business

Retainful

Best for

Large Enterprises, Medium Business, Small Business

Moosend

Best for

Large Enterprises, Medium Business, Small Business

SMTP

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Go Mail Merge typically suits Individuals and Medium Business. Retainful tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Go Mail Merge is an efficient, user-friendly platform designed to streamline the process of sending emails to a large audience. It allows you to manage multiple email addresses via a Google ... Read More about Go Mail Merge

Welcome to Retainful: an eCommerce tool designed to help online stores succeed since 2018. Our automated email marketing solutions enable store owners to recover abandoned carts, reduce ... Read More about Retainful

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP

Entry Level Pricing

  • Starts from $8.33 , Billed Yearly
  • Starts from $19
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.8/10

8.3/10

8.8/10

7.2/10

User Ratings

Based on verified Spotsaas reviews

4.17

(3)

4.32

(11)

Best Company Size

—
—
1 to 500 employees
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

SMTP

  • Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
  • Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
  • Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.
Best fit

Best fit

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists

SMTP

  • 50 to 500 employees
  • Martech, Fintech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

SMTP

  • Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
  • Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
  • The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.

Software Demo

Demo

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  • Independent advice — matched to your business
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Step 1 of 4

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How do Go Mail Merge, Retainful, Moosend and SMTP Compare on Features?

Total Features

9 Features

15 Features

22 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Go Mail Merge, Retainful, Moosend and SMTP on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $8.33 , Billed Yearly
          • $19
          • Not Available
          • Not Available

          Pricing Plans

          • Individual

            • Schedule up to 5 active campaigns simultaneously

            • Email sequences of up to 4 email follow ups per campaign

            • Limit number of emails sent per day

            Show more +

          • Enterprise

            • Includes features of Individual plan, plus

            • Premium support via phone 7 days a week 16 hours a day, talk directly to the developer

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Go Mail Merge pricing
          Retainful pricing
          Moosend pricingSMTP pricing

          Go Mail Merge, Retainful, Moosend vs SMTP: Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Go Mail Merge, Retainful, Moosend vs SMTP Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          HIPAA

          ✗ No
          ✗ No

          GDPR

          —
          —

          Data Encryption

          —
          —

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Go Mail Merge vs Retainful vs Moosend User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 416 reviews)

          Rating Distribution

          1

          2

          0

          0

          0

          2

          0

          0

          0

          0

          0

          0

          0

          0

          0

          7

          3

          0

          0

          1

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is positive across 3 reviews, with strong overall satisfaction.

          What buyers like

          • Streamlined email campaigns
          • User-friendly interface
          • Personalized attachments

          Common complaints

          • Limited to Google Sheets
          • May require Google account
          • Not suitable for complex campaigns

          Buyer sentiment

          Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

          What buyers like

          • Automated email marketing
          • Cart recovery features
          • Easy integration

          Common complaints

          • Limited to eCommerce
          • May require technical setup
          • Not suitable for non-eCommerce businesses

          Buyer sentiment

          Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

          What buyers like

          • Affordable pricing
          • User-friendly interface
          • Strong feature set

          Common complaints

          • Limited advanced features
          • Basic templates
          • No SMS marketing

          Buyer sentiment

          Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

          What buyers like

          • Reliable service with good deliverability and tracking, ensuring email marketing success.
          • Fast and helpful customer service that resolves issues and improves results promptly.
          • Easy to use and set up, providing analytics for list management.

          Common complaints

          • Long wait times for overseas customer support.
          • Pricing may be less competitive compared to other options in the market.
          • Some challenges with integration and setup for newcomers.

          Pros and Cons

          • Simplifies email campaign processes

          • Integrates seamlessly with Google Sheets

          • User-friendly for quick setup

          • Limited to Google ecosystem

          • Not suitable for large-scale campaigns

          • Automated features save time and increase efficiency.

          • Cart recovery significantly boosts sales opportunities.

          • User-friendly interface simplifies email creation.

          • Limited to eCommerce applications.

          • Technical setup may be necessary for full functionality.

          • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

          • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

          • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

          • Limited advanced features may not satisfy larger businesses.

          • Basic templates may not appeal to all users.

          • Reliable service with good deliverability and tracking, ensuring email marketing success.

          • Fast and helpful customer service that resolves issues and improves results promptly.

          • Easy to use and set up, providing analytics for list management.

          • Long wait times for overseas customer support.

          • Pricing may be less competitive compared to other options in the market.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Go Mail Merge, Retainful, Moosend, or SMTP? Tell buyers what actually differs.

          Go Mail Merge, Retainful, Moosend and SMTP Customers

          Customers

          IJSCIA

          IJSCIA

          SOHO Ventures

          SOHO Ventures

          Go Ideal Software

          Go Ideal Software

          GetGo store

          GetGo store

          Creo and Piece

          Creo and Piece

          alo goods

          alo goods

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives to Go Mail Merge, Retainful, Moosend, SMTP

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          Related Blogs and Articles for Email Marketing Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Go Mail Merge or Retainful?
          Retainful edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do Go Mail Merge and Retainful offer a free trial?
          Retainful offers a free trial. Go Mail Merge does not.
          What is the starting price of Go Mail Merge vs Retainful?
          Go Mail Merge starts at $8.33 /Month. Retainful starts at $19 /Month.
          What are the top alternatives to Go Mail Merge?
          Top alternatives to Go Mail Merge include Moosend, SMTP, EmailOctopus, QuickMail, Workbooks GatorMail.
          What are the top alternatives to Retainful?
          Top alternatives to Retainful include Moosend, SMTP, EmailOctopus, Automizy, Mailercloud.