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Gleap vs Userback - Which Bug Tracking Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Gleap Get Quote Get Quote	Userback (180) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Gleap is the perfect customer feedback tool for apps and websites. Quickly capture feedback visually with Gleap and fix issues 10 times faster than other solutions. Let users request new ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $14 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	8.1/10	9.1/10
User Ratings		4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo	Gleap has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Gleap and Userback Compare on Features?

Total Features	7 Features	11 Features
Unique Features
	Get Quote	Get Quote

What Do Gleap and Userback Cost?

Pricing Option
Starting From	$29 , Billed Yearly	$14 , Billed Yearly
Pricing Plans	Free Get Started Unlimited bug reports Unlimited team members Integrations: Email Show more + Starter Get Started Unlimited bug reports Unlimited team members Integrations: Email Show more + Growth Get Started Unlimited bug reports Unlimited team members All integrations Show more + Browse all pricing plans	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Gleap User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.7 (based on 113 reviews)
Rating Distribution	No reviews available for the product	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Pros and Cons of Gleap	Pros and Cons of Userback Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

List of Customers

Customers	Squarespace Ozan Padoq	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	8 Screenshots
Videos	No videos available.	2 Videos

Top Alternatives to Gleap and Userback in 2025

Alternatives	Sentry 4.2 BugHerd 4.3 Buglog	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Userback offers Free Trial, but Gleap does not.

Gleap is designed for Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

Pricing for Gleap Starts at $29/Month when Billed Yearly whereas for Userback Starts at $14/Month when Billed Yearly.

Some top alternatives to Gleap includes Sentry, BugHerd, Buglog, zipBoard, Ybug, Bug-Track.com, Disbug, Crash Catch, Toybox and Userback.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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