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Giva eHelpDesk vs LiveHealth Comparison

Last updated:

Giva eHelpDesk

4.9(46 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Giva eHelpDesk hospital software helps hospitals streamline the administrative process and manage data with ease. Give eHelpDesk includes many powerful features for efficient scheduling, network connectivity monitoring,…

LiveHealth

4.6(50 reviews)

Starting at $1,000 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, users be able to manage appoint…

Giva eHelpDesk leads on user satisfaction with a 4.9-star rating across 46 reviews.

SpotSaaS Analysis

Giva eHelpDeskLiveHealth

The core difference between Giva eHelpDesk and LiveHealth lies in their target markets, with Giva eHelpDesk being more general and LiveHealth specifically tailored for medium to large hospitals. Giva eHelpDesk is ideal for organizations seeking affordable help desk solutions, while LiveHealth caters to healthcare facilities needing comprehensive appointment and record management.

- Affordable help desk solution - User-friendly interface - Suitable for various industries - Flexible pricing model - Focus on customer support - Customizable features

- Designed for medium to large hospitals - Efficient appointment and record management - User-friendly for non-technical staff - Integrated online reporting capabilities - Secure patient communication - Comprehensive payment processing options

Giva eHelpDesk vs LiveHealth — at a glance

FeatureGiva eHelpDeskLiveHealth
Rating4.9 / 54.6 / 5
Reviews4650
Starting price$29 /User/Month$1,000 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHospital Management SoftwareHospital Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAAHIPAA
Data residencyUSUS

Key differences between Giva eHelpDesk and LiveHealth

  • Pricing: Giva eHelpDesk starts at $29 /User/Month, while LiveHealth starts at $1,000 /Month.
  • User satisfaction: Giva eHelpDesk scores higher with a 4.9-star average.
  • Deployment: Giva eHelpDesk supports SaaS/Web/Cloud; LiveHealth supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Giva eHelpDesk vs LiveHealth — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hospital Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Giva eHelpDesk - Hospital Management Software
Talk to an expert
Talk to an expert
LiveHealth - Hospital Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Giva eHelpDesk

Best for

Large Enterprises, Medium Business, Small Business

LiveHealth

Best for medium to large hospitals needing efficient appointment and record management.

Choose if
  • You require a user-friendly system with simple navigation for non-technical staff.
  • You want integrated online reporting and payment capabilities with secure patient communication.
  • You need quick, efficient automation and responsive customer support for hospital administration.
Consider alternatives if
  • Your organization needs extensive customization of medical forms or reference ranges.
  • You operate a small clinic needing a minimal, highly simplified feature set.

Giva eHelpDesk typically suits Large Enterprises and Medium Business. LiveHealth tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Giva eHelpDesk hospital software helps hospitals streamline the administrative process and manage data with ease. Give eHelpDesk includes many powerful features for efficient scheduling, ... Read More about Giva eHelpDesk

LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, ... Read More about LiveHealth

Entry Level Pricing

  • Starts from $29
  • Starts from $1,000

Free Trial Availability

Spotsaas Score

What's this? ↗

7.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.9

(46)

4.6

(50)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do Giva eHelpDesk and LiveHealth Compare on Features?

Total Features

2 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Giva eHelpDesk and LiveHealth on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $1,000

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Giva eHelpDesk pricing
      LiveHealth pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Giva eHelpDesk User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 46 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      38

      16

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 46 reviews, with consistently positive feedback.

      What buyers like

      • Streamlines administrative processes
      • Efficient scheduling
      • Data management ease

      Common complaints

      • Limited integration options
      • May lack advanced analytics
      • User interface could improve

      Buyer sentiment

      Overall positive user sentiment praising ease of use, automation, and support, with some concerns about missing features and complexity for new users.

      What buyers like

      • Ease of use
      • Customer support
      • Automation and reporting

      Common complaints

      • Missing functionalities
      • Complexity for newcomers

      Pros and Cons

      • Modular design allows for customization.

      • Streamlines administrative tasks effectively.

      • User-friendly scheduling features.

      • Integration with other systems may be limited.

      • Advanced analytics features are lacking.

      • Easy to use with simple navigation suitable for non-developers

      • Quick and efficient reporting and automation features

      • Highly responsive and knowledgeable customer support

      • Lack of internal fax service and missing functionalities like UK patient registration forms

      • Complex features can be overwhelming for new users without proper guidance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      LiveHealth_customers_0

      LiveHealth_customers_0

      LiveHealth_customers_1

      LiveHealth_customers_1

      LiveHealth_customers_2

      LiveHealth_customers_2

      Media and Screenshots

      Screenshots

      eHelpDesk screenshot

      2 Screenshots

      screenshots

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Giva eHelpDesk and LiveHealth in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Giva eHelpDesk or LiveHealth?
      Giva eHelpDesk edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Giva eHelpDesk and LiveHealth offer a free trial?
      Yes, both Giva eHelpDesk and LiveHealth offer a free trial.
      What is the starting price of Giva eHelpDesk vs LiveHealth?
      Giva eHelpDesk starts at $29 /User/Month. LiveHealth starts at $1,000 /Month.
      What are the top alternatives to Giva eHelpDesk?
      Top alternatives to Giva eHelpDesk include SoftClinic, Insta HMS, Medstar HIS, PrimeCare, ProMed.
      What are the top alternatives to LiveHealth?
      Top alternatives to LiveHealth include SoftClinic, Insta HMS, eHospital Systems, Lifeline HIMS, MocDoc HMS.

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