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Freshsuccess vs ClientSuccess vs ProsperStack Comparison

Last updated:

Freshsuccess

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they are doing, manage their progress…

ClientSuccess

4.5(229 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…

ProsperStack

Starting at $79 /Month

  • Free Trial
  • Medium Business
  • Small Business

ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to their credit card, and follows u…

ClientSuccess leads on user satisfaction with a 4.5-star rating across 229 reviews.

Freshsuccess vs ClientSuccess vs ProsperStack — at a glance

FeatureFreshsuccessClientSuccessProsperStack
Rating4.5 / 5
Reviews229
Starting priceContact for pricingContact for pricing$79 /Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryCustomer Success SoftwareCustomer Success SoftwareCustomer Success Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness HoursBusiness Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyUSUSUS

Key differences between Freshsuccess and ClientSuccess

  • Deployment: Freshsuccess supports SaaS/Web/Cloud; ClientSuccess supports SaaS/Web/Cloud.

Compare Freshsuccess vs ClientSuccess vs ProsperStack — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsuccess - Customer Success Software
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ClientSuccess - Customer Success Software
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ProsperStack - Customer Success Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Freshsuccess

Best for

Large Enterprises, Medium Business, Small Business

ClientSuccess

Best for medium to large teams needing integrated customer success and project management.

Choose if
  • You require automatic tracking of customer conversations to streamline communication.
  • Your team benefits from personalized email automation to enhance client engagement.
  • You need combined project management and sales opportunity tracking in one platform.
Consider alternatives if
  • You are a freelancer or solo consultant without a dedicated customer success team.
  • You prefer transparent, publicly available pricing and simpler setup processes.

ProsperStack

Best for

Medium Business, Small Business

Freshsuccess typically suits Large Enterprises and Medium Business. ClientSuccess tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they ... Read More about Freshsuccess

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess

ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to ... Read More about ProsperStack

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $79

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

No software demo available

ProsperStack has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Freshsuccess, ClientSuccess and ProsperStack on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $79

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Freshsuccess pricing

        Pricing information not available

        ProsperStack pricing

        Other Details

        Organization Types supported

        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Freshsuccess vs ClientSuccess User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        8

        3

        1

        0

        0

        151

        16

        2

        0

        0

        12

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive customer tracking
        • Helps close deals faster
        • User-friendly interface

        Common complaints

        • Limited integrations available
        • Basic reporting features
        • Not suitable for very large teams

        Buyer sentiment

        Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity.

        What buyers like

        • Automation of customer communication
        • Project management integration
        • Personalized email capabilities

        Common complaints

        • Lack of pricing transparency
        • Complexity for smaller teams

        What buyers like

        • Fast refund processing
        • Increases customer loyalty
        • Unified CRM platform

        Common complaints

        • Limited features beyond refunds
        • Not suitable for all business types
        • May require additional tools for full functionality

        Pros and Cons

        • Offers a clear view of customer status and interactions.

        • Proven track record with over 100 satisfied companies.

        • Facilitates faster deal closures through effective management.

        • May lack advanced reporting capabilities.

        • Limited integrations could hinder workflow.

        • Automatic tracking of customer conversations

        • Personalized email automation

        • Integrated project and opportunity management

        • Pricing is quotation based and not publicly available

        • Potentially complex setup for smaller teams

        • Streamlines refund processes to enhance customer experience.

        • Automated notifications keep customers informed.

        • Unified platform connects various business applications.

        • Limited features outside of refund management.

        • Not suitable for all types of businesses.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Leadfeeder

        Leadfeeder

        Appcues

        Appcues

        Ideagen

        Ideagen

        Peek

        Peek

        Mural

        Mural

        Centrify

        Centrify

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Customer health score

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Freshsuccess or ClientSuccess?
        ClientSuccess edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Freshsuccess and ClientSuccess offer a free trial?
        Neither Freshsuccess nor ClientSuccess currently lists a free trial.
        What is the starting price of Freshsuccess vs ClientSuccess?
        Freshsuccess starts at Contact for pricing. ClientSuccess starts at Contact for pricing.
        What are the top alternatives to Freshsuccess?
        Top alternatives to Freshsuccess include Freshsales, Parlor, ChurnZero, ClientSuccess, Custify.
        What are the top alternatives to ClientSuccess?
        Top alternatives to ClientSuccess include Parlor, ProsperStack, Custify, Salesmachine, Catalyst.

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