Freshservice vs Indition Alerts - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshservice (946) Get Quote Get Quote	Indition Alerts Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More	Indition Alerts is a top-notch emergency notification software that offers rapid communication via email, SMS, and voice calls to ensure effective company-wide alerts and updates. With its ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $1,200
Free Trial Availability	Free Trial available	Get Free Trial
User Ratings	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo

How do Freshservice and Indition Alerts Compare on Features?

Total Features	0 Features	3 Features
Unique Features	No features
	Get Quote	Get Quote

What Do Freshservice and Indition Alerts Cost?

Pricing Option
Starting From	$19 , Billed Yearly	$1,200
Pricing Plans	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

Freshservice User Reviews & Rating Comparison

User Ratings	4.4 (based on 1491 reviews)	No reviews available for the product
Rating Distribution	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5	No reviews available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

List of Customers

Customers	vroom Cordant Addison Lee	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	4 Videos	2 Videos

Top Alternatives to Freshservice and Indition Alerts in 2025

Alternatives	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1	alerto.in 4.6 NetSupport Notify 4.4 Notificare 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshservice and Indition Alerts offer a Free Trial.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Indition Alerts is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Indition Alerts Starts at $1,200/Month.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Indition Alerts includes alerto.in, NetSupport Notify, Notificare, TelAlert, SyncAlert, Qualified, Workvivo, Alerty, SaaS Alerts, Dash Notify and IFTTT.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshservice vs Indition Alerts - Which Service Desk Software Platform Is Better in July 2025?

Freshservice

Indition Alerts

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

How do Freshservice and Indition Alerts Compare on Features?

Total Features

Unique Features

What Do Freshservice and Indition Alerts Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshservice User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Freshservice and Indition Alerts in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure