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Freshdesk vs Front vs SympoQ vs Zendesk Support - Which Tool Fits Your Business?

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Front - Help Desk Software
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SympoQ - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Front is help desk software that makes support teams more efficient, enabling them to delight customers. Front's intelligent chat interface leverages the power of AI to answer customer ... Read More

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $19
  • Starts from $79

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.5/10

Not Available

8.0/10

User Ratings

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Software Demo

Demo

SympoQ has not given any software demo yet

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How do Freshdesk, Front, SympoQ and Zendesk Support Compare on Features?

Total Features

16 Features

26 Features

10 Features

Unique Features

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        What Do Freshdesk, Front, SympoQ and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $15 , Billed Yearly
              • $19
              • $79

              Pricing Plans

              • Free

                • Integrated ticketing across email and social

                • Ticket Dispatch

                • Knowledge Base

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              • Growth

                • Includes features of Free plan, plus

                • Automations

                • Collision Detection

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              • Pro

                • Includes features of Growth plan, plus

                • Multiple products

                • Includes up to 5000 Collaborators

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              • Browse all pricing plans
              • Not Available
              • Not Available

              Pricing Page

              freshdesk pricingfront pricingsympoq pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              Freshdesk vs Front vs SympoQ User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              549

              Very Good

              99

              Good

              11

              Poor

              7

              Terible

              56

              Excellent

              1090

              Very Good

              101

              Good

              6

              Poor

              1

              Terible

              1

              No reviews available for the product

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Freshdesk

              No pros or cons available for the product

              Pros and Cons of SympoQ

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Pearson

              Pearson

              Bridgestone

              Bridgestone

              Kern High School District

              Kern High School District

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              Freshdesk

              6 Screenshots

              Conversations

              2 Screenshots

              SympoQ screenshot

              1 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              3 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Freshdesk and Front offer a Free Trial.

              Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Front is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Front Starts at $19/User/Month.

              Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

              Some top alternatives to Front includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, SeamlessDesk, HelpDesk, Jitbit Helpdesk, Rhino Support, ReadyDesk, Sitehelpdesk, LabiDesk, Help Desk Premier and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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