NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Fivestars vs Switchfly Loyalty Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Switchfly Loyalty

4.5(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and incentives to encourage them to r…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

SpotSaaS Analysis

FivestarsSwitchfly Loyalty

The core difference between Fivestars and Switchfly Loyalty lies in their target audience and customization capabilities; Fivestars is designed for small to mid-sized businesses, while Switchfly Loyalty caters to medium and large enterprises. Ideal buyers for Fivestars are retail, restaurant, or local service businesses looking for customizable loyalty marketing tools, whereas Switchfly Loyalty is best suited for organizations needing a flexible platform for personalized customer engagement.

- Best for small to mid-sized businesses - Focuses on customizable loyalty marketing tools - Ideal for retail, restaurant, or local service sectors - Offers challenge-based marketing features - Engages customers with pooled cash rewards - Suitable for businesses with up to 500 employees

- Best for medium to large enterprises - Provides customizable loyalty programs - Focuses on personalized customer engagement - Ideal for businesses needing flexible loyalty solutions - Offers tools for tailored referral programs - Designed for organizations requiring advanced engagement strategies

Fivestars vs Switchfly Loyalty — at a glance

FeatureFivestarsSwitchfly Loyalty
Rating4.7 / 54.5 / 5
Reviews25,1462
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between Fivestars and Switchfly Loyalty

  • Target audience: Fivestars is built for Medium Business and Small Business, while Switchfly Loyalty targets Large Enterprises and Medium Business.
  • User satisfaction: Fivestars scores higher with a 4.7-star average.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Switchfly Loyalty supports SaaS/Web/Cloud.

Fivestars vs Switchfly Loyalty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
Talk to an expert
Talk to an expert
Switchfly Loyalty - Loyalty Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Switchfly Loyalty

Best for customizable loyalty programs with personalized customer engagement.

Choose if
  • You need a flexible platform to tailor loyalty and referral programs.
  • Your team requires tools for personalized customer experiences and engagement.
  • Your business is medium or large and seeks scalable loyalty solutions.
Consider alternatives if
  • You require clear, out-of-the-box pricing and low-cost solutions.
  • You are a small business needing simple, quick-to-implement loyalty software.

Fivestars: Best for small to mid-sized businesses seeking customizable loyalty marketing tools. Switchfly Loyalty: Best for customizable loyalty programs with personalized customer engagement.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and ... Read More about Switchfly Loyalty

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(2)

Best Company Size

1-50 employees51-500 employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Fivestars and Switchfly Loyalty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Fivestars pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Fivestars User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2387

      171

      32

      17

      14

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      Buyer sentiment

      Limited review data shows positive sentiment around customization and personalization capabilities.

      What buyers like

      • Customizability
      • Personalized customer experience
      • Program flexibility

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      • Customizable platform enabling personalized customer experiences

      • Ability to quickly launch loyalty and referral programs

      • Supports a range of business sizes including medium and large enterprises

      • Pricing is quotation based with no public starting price

      • Limited publicly available user feedback and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Fivestars and Switchfly Loyalty in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fivestars or Switchfly Loyalty?
      Fivestars edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fivestars and Switchfly Loyalty offer a free trial?
      Neither Fivestars nor Switchfly Loyalty currently lists a free trial.
      What is the starting price of Fivestars vs Switchfly Loyalty?
      Fivestars starts at Contact for pricing. Switchfly Loyalty starts at Contact for pricing.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
      What are the top alternatives to Switchfly Loyalty?
      Top alternatives to Switchfly Loyalty include Xoxoday Plum, Annex Cloud, LoyaltyXpert, Open Loyalty, Incentivesmart.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.