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Fivestars vs Open Loyalty Comparison

Last updated:

Fivestars

4.9(2,619 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Open Loyalty

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building custom loyalty programs. It's pow…

Fivestars leads on user satisfaction with a 4.9-star rating across 2,619 reviews.

Spotsaas Analysis

FivestarsOpen Loyalty

The core difference between Fivestars and Open Loyalty lies in Fivestars' focus on customizable loyalty marketing tools specifically designed for small to mid-sized businesses, while Open Loyalty's offerings are less defined and target a broader audience. Ideal buyers for Fivestars are retail, restaurant, or local service businesses with up to 500 employees, whereas Open Loyalty may appeal to a wider range of organizations looking for loyalty solutions without specific size constraints.

- Best for small to mid-sized businesses - Customizable loyalty marketing tools - Ideal for retail, restaurant, or local service sectors - Engages customers through challenge-based marketing - Offers pooled cash rewards - Suitable for businesses with 1-500 employees

- Focuses on loyalty solutions - Target audience not specifically defined - Customization options available - Potentially suitable for various industries - Pricing and company size details not listed - Flexible implementation possibilities

Fivestars vs Open Loyalty — at a glance

FeatureFivestarsOpen Loyalty
Rating4.9 / 5
Reviews2,619
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between Fivestars and Open Loyalty

  • Free trial: Open Loyalty offers a free trial; Fivestars does not.
  • Target audience: Fivestars is built for Medium Business and Small Business, while Open Loyalty targets Large Enterprises and Medium Business.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Open Loyalty supports SaaS/Web/Cloud.

Fivestars vs Open Loyalty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Open Loyalty - Loyalty Management Software
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Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Open Loyalty

Best for

Large Enterprises, Medium Business, Small Business

Fivestars typically suits Medium Business and Small Business. Open Loyalty tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building ... Read More about Open Loyalty

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.87

(2619)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Open Loyalty has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Fivestars and Open Loyalty Compare on Features?

Total Features

4 Features

1 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Fivestars and Open Loyalty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Fivestars pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Fivestars User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2387

      171

      32

      17

      14

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      What buyers like

      • Cloud-based system
      • Customizable loyalty programs
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • May require training
      • Not ideal for large enterprises

      Pros and Cons

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      • Highly customizable without IT needs

      • User-friendly for marketers

      • Effective for managing multiple brands

      • May lack depth in reporting features

      • Not suitable for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Fivestars or Open Loyalty? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Aldo

      Aldo

      Acb

      Acb

      Warba bank

      Warba bank

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Fivestars and Open Loyalty in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fivestars or Open Loyalty?
      Fivestars edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fivestars and Open Loyalty offer a free trial?
      Open Loyalty offers a free trial. Fivestars does not.
      What is the starting price of Fivestars vs Open Loyalty?
      Fivestars starts at Contact for pricing. Open Loyalty starts at Contact for pricing.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
      What are the top alternatives to Open Loyalty?
      Top alternatives to Open Loyalty include Xoxoday Plum, Annex Cloud, LoyaltyXpert, LoyaltyMast, SailPlay Loyalty.