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Fivestars vs Capillary Loyalty Plus Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Capillary Loyalty Plus

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Capillary is an exclusive loyalty software that offers user the power to revolutionize the way business interacts with its customers. By offering customized rewards, discounts, and incentives based on each individual cus…

Capillary Loyalty Plus leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

FivestarsCapillary Loyalty Plus

The core difference between Fivestars and Capillary Loyalty Plus lies in their target business size and customization capabilities; Fivestars is ideal for small to mid-sized businesses seeking customizable loyalty tools, while Capillary Loyalty Plus caters to mid-to-large retailers requiring personalized loyalty programs. Fivestars is best suited for businesses with up to 500 employees looking for challenge-based marketing, whereas Capillary is tailored for larger organizations with a focus on individualized customer engagement.

- Best for small to mid-sized businesses - Customizable loyalty marketing tools - Ideal for retail, restaurant, or local service sectors - Focus on challenge-based marketing - Pooled cash rewards to engage customers - Suitable for companies with 1-500 employees

- Best for mid-to-large retailers - Personalized, cloud-based loyalty programs - Highly customizable rewards based on purchase history - Designed for businesses with dedicated loyalty strategies - Ideal for companies with 51-500 employees and 500+ employees - Focus on enhancing customer engagement through loyalty

Fivestars vs Capillary Loyalty Plus — at a glance

FeatureFivestarsCapillary Loyalty Plus
Rating4.7 / 55.0 / 5
Reviews25,1461
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between Fivestars and Capillary Loyalty Plus

  • Target audience: Fivestars is built for Medium Business and Small Business, while Capillary Loyalty Plus targets Large Enterprises and Medium Business.
  • User satisfaction: Capillary Loyalty Plus scores higher with a 5.0-star average.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Capillary Loyalty Plus supports SaaS/Web/Cloud.

Fivestars vs Capillary Loyalty Plus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Capillary Loyalty Plus - Loyalty Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Capillary Loyalty Plus

Best for mid-to-large retailers needing personalized, cloud-based loyalty programs.

Choose if
  • You require highly customizable rewards based on individual purchase history.
  • Your business is mid-sized or larger with a dedicated loyalty strategy.
  • You want an integrated cloud solution supported by local experts.
Consider alternatives if
  • You are a very small business with limited marketing budget.
  • You lack a dedicated customer loyalty program or strategy.

Fivestars: Best for small to mid-sized businesses seeking customizable loyalty marketing tools. Capillary Loyalty Plus: Best for mid-to-large retailers needing personalized, cloud-based loyalty programs.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Capillary is an exclusive loyalty software that offers user the power to revolutionize the way business interacts with its customers. By offering customized rewards, discounts, and ... Read More about Capillary Loyalty Plus

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

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Compare Fivestars and Capillary Loyalty Plus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Fivestars pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Fivestars User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2387

      171

      32

      17

      14

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      Buyer sentiment

      Extremely limited review data with a perfect rating from a single user, indicating potential but unverified satisfaction.

      What buyers like

      • Customized rewards
      • Cloud integration
      • Local expert support

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      • Highly customizable rewards based on individual purchase history

      • Integrated cloud solution with local expert support

      • Strong focus on customer retention through personalized incentives

      • Pricing is quotation based and not publicly available

      • Limited publicly available user feedback and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      KFC

      KFC

      VF

      VF

      Mitra 10

      Mitra 10

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Fivestars and Capillary Loyalty Plus in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fivestars or Capillary Loyalty Plus?
      Capillary Loyalty Plus edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fivestars and Capillary Loyalty Plus offer a free trial?
      Neither Fivestars nor Capillary Loyalty Plus currently lists a free trial.
      What is the starting price of Fivestars vs Capillary Loyalty Plus?
      Fivestars starts at Contact for pricing. Capillary Loyalty Plus starts at Contact for pricing.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
      What are the top alternatives to Capillary Loyalty Plus?
      Top alternatives to Capillary Loyalty Plus include Zinrelo Loyalty Rewards Platform, Xoxoday Plum, Annex Cloud, LoyaltyXpert, Open Loyalty.

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