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Fireflies.ai vs Otter.ai Comparison

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Fireflies.ai

2.6(35 reviews)

Starting at $10 /User/Month

  • Large Enterprises
  • Medium Business

FireFlies.ai is productivity bots software which means it's going to make the time spent on social media more focused and save user time by reading their social feeds, scheduling posts and automating a lot of the activit…

Otter.ai

3.7(364 reviews)

Starting at $8.33 /User/Month

  • Large Enterprises
  • Medium Business

With Otter.ai, transcribing audio becomes a breeze. This cutting-edge software, powered by Ambient Voice Intelligence, is the go-to platform for small and medium-sized businesses, as well as large enterprises. Users can…

Otter.ai leads on user satisfaction with a 3.7-star rating across 364 reviews.

Fireflies.ai vs Otter.ai — at a glance

FeatureFireflies.aiOtter.ai
Rating2.6 / 53.7 / 5
Reviews35364
Starting price$10 /User/Month$8.33 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareTranscription Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Fireflies.ai and Otter.ai

  • Pricing: Fireflies.ai starts at $10 /User/Month, while Otter.ai starts at $8.33 /User/Month.
  • User satisfaction: Otter.ai scores higher with a 3.7-star average.
  • Deployment: Fireflies.ai supports SaaS/Web/Cloud; Otter.ai supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Fireflies.ai vs Otter.ai — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fireflies.ai - Conversation Intelligence Software
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Otter.ai - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Fireflies.ai

Best for

Large Enterprises, Medium Business, Small Business

Otter.ai

Best for

Large Enterprises, Medium Business, Small Business

Fireflies.ai typically suits Large Enterprises and Medium Business. Otter.ai tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

FireFlies.ai is productivity bots software which means it's going to make the time spent on social media more focused and save user time by reading their social feeds, scheduling posts and ... Read More about Fireflies.ai

With Otter.ai, transcribing audio becomes a breeze. This cutting-edge software, powered by Ambient Voice Intelligence, is the go-to platform for small and medium-sized businesses, as well ... Read More about Otter.ai

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $8.33 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

2.6

(35)

3.73

(364)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Fireflies.ai and Otter.ai Compare on Features?

Total Features

21 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Fireflies.ai and Otter.ai on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10 , Billed Yearly
      • $8.33 , Billed Yearly

      Pricing Plans

      • Free

        • Record Zoom, GMeet, Teams, +more

        • Playback (1x, 1.5x, 2x)

        • Sharable links

        Show more +

      • Pro

        • Includes features of Free plan, plus

        • Transcribe meetings & audio files

        • Search meetings

        Show more +

      • Business

        • Includes features of Pro plan, plus

        • Unlimited integrations

        • Transcribe past calls

        Show more +

      • Browse all pricing plans
      • BASIC

        • Record & Playback (0.5x, 1x, 2x)

        • Transcribe in Real Time

        • Identify Speakers

        Show more +

      • PREMIUM

        • Includes Basic plan features, plus

        • Transcription Minutes (per month): 6,000 mins

        • Advanced Export (PDF, DOCX, SRT)

        Show more +

      • TEAMS

        • Min. 3 users

        • Includes Premium plan features, plus

        • Transcription Minutes (per month): 6,000 mins / User

        Show more +

      Pricing Page

      Fireflies.ai pricing
      Otter.ai pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Fireflies.ai User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      0

      0

      0

      1

      217

      45

      8

      9

      85

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.

      What buyers like

      • Fireflies.ai offers highly accurate transcription services, supporting over 69 languages with auto-language detection, ensuring accessibility for diverse teams.
      • The platform provides AI-generated summaries, highlighting key points, action items, and questions, which streamlines post-meeting reviews.
      • Users can utilize smart search features to find specific topics, themes, or sentiments within transcripts, enhancing information retrieval.

      Common complaints

      • The platform lacks payment processing functionalities, which may be a drawback for users seeking an all-in-one solution.
      • Fireflies.ai does not include internal chat or messaging features, potentially impacting real-time team communication within the platform.

      Buyer sentiment

      Buyer sentiment is mixed to positive across 364 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Reviewers praise the impressively accurate real-time transcription of meetings, interviews, and lectures.
      • It saves significant time by auto-generating meeting summaries, action items, and notes.
      • It lets users stay focused and present in meetings instead of taking manual notes.

      Common complaints

      • A few reviewers note speaker name recognition sometimes misses and needs manual editing.

      Pros and Cons

      • Fireflies.ai significantly reduces the time spent on social media management tasks.

      • The automation features allow users to focus on content creation rather than routine activities.

      • Its user-friendly interface makes it accessible for all skill levels.

      • Users should ensure it meets their specific social media needs.

      • The automation may overlook nuanced content interactions.

      • Reviewers praise the impressively accurate real-time transcription of meetings, interviews, and lectures.

      • It saves significant time by auto-generating meeting summaries, action items, and notes.

      • It lets users stay focused and present in meetings instead of taking manual notes.

      • A few reviewers note speaker name recognition sometimes misses and needs manual editing.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Fireflies.ai or Otter.ai? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Fireflies.ai and Otter.ai in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fireflies.ai or Otter.ai?
      Otter.ai edges out the other on user ratings (3.7 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fireflies.ai and Otter.ai offer a free trial?
      Neither Fireflies.ai nor Otter.ai currently lists a free trial.
      What is the starting price of Fireflies.ai vs Otter.ai?
      Fireflies.ai starts at $10 /User/Month. Otter.ai starts at $8.33 /User/Month.
      What are the top alternatives to Fireflies.ai?
      Top alternatives to Fireflies.ai include Fathom, AIRA, Marsview Notes, q&ai Technologies, Convin.
      What are the top alternatives to Otter.ai?
      Top alternatives to Otter.ai include Fireflies.ai, AIRA, Gistify.ai, Marsview Notes, Noty.ai.