Otter.ai Review: Is It The Right Transcription Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $8.33 / User / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Otter.ai?
With Otter.ai, transcribing audio becomes a breeze. This cutting-edge software, powered by Ambient Voice Intelligence, is the go-to platform for small and medium-sized businesses, as well as large enterprises. Users can efficiently transcribe important conversations, record and review them in real-time, and easily share them across devices. With features like live transcripts, searchable notes, and integration with Zoom, it enables seamless collaboration within teams. Plus, generating shareable notes that can be synced with audio, images, and text is effortless. This AI-driven voice assistant simplifies recording conversations and seamlessly importing them to other platforms. Say goodbye to tedious transcribing and improve your team's productivity with Otter.ai in no time.
Pricing
Starts from $8.33 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Otter.ai Software Demo
Otter.ai was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Otter.ai
- Team types
- Large Enterprises, Medium Business
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What is the pricing of Otter.ai?
Otter.ai Pricing Plans
BASIC
Record & Playback (0.5x, 1x, 2x)
Transcribe in Real Time
Identify Speakers
Generate Summary Keywords & Word Cloud
Search by Keywords
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PREMIUM
Includes Basic plan features, plus
Transcription Minutes (per month): 6,000 mins
Advanced Export (PDF, DOCX, SRT)
Custom Vocabulary
Sync Audio & Video from Dropbox
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TEAMS
Min. 3 users
Includes Premium plan features, plus
Transcription Minutes (per month): 6,000 mins / User
Two-Factor Authentication
SOC 2 Type I Compliance
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Otter.ai reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 355 reviews, with strong overall satisfaction.
What users are saying
HF
Heather Ferguson Music
07/11/24
Oversell and Overshare
I really wanted to use Otter - I could use a transcript service for some things - but setting up an Otter account is like fending off the guy who just ...
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F
FL
07/10/24
Worst customer service experience of the last…
Worst customer service experience of the last few years. I have requested several weeks ago to cancel our subscription (can’t do it through the ...
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M
Martin
07/10/24
Unauthorised charges
Unauthorised charges. Also it doesn't work properly.
PD
Pastor Dave
07/08/24
Unauthorized Credit Card Charges for years!
I made a one time purchase more than two years ago of a one year access for over $100. I ensured it was a one time purchase because I only needed it ...
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A
Ava
07/06/24
Powerful Features, But Accuracy Matters
Pros: Otter is mostly accurate for clear audio from native speakers with standard accents when especially when recording live events and meetings. It ...
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TF
Tabby F
07/01/24
Avoid them unless you want hidden charges all over the place
Watch out for hidden, undisclosed charges that appear without warning! Otter's default settings will send invites to other people that join your ...
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What are the features of Otter.ai?
API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Centralized management is a software feature that allows for the centralized control and management of various resources and operations with…
Software features play a crucial role in enhancing the functionality and usability of any software. One such essential feature is Data Impor…
Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Transcription is a powerful feature that allows users to effortlessly convert audio files into text documents. This technology has revolutio…
Two Factor Authentication, also known as 2FA, is a security feature that adds an extra layer of protection to your online accounts. It requi…
User Management is a crucial feature in software which aims to efficiently manage the users accessing the system. This feature enables the a…
Otter.ai security and data handling
Key compliance certifications and security features for IT and security teams evaluating Otter.ai.
Certifications
Developer & data
Alternatives to Otter.ai
Otter.ai Support Options
Frequently Asked Questions About Otter.ai
Common questions buyers ask before choosing Otter.ai.
Otter.ai is a Transcription Software. Otter.ai offers Call Recording, User Management, Transcription, API Integration, Two Factor Authentication (2FA) and many more functionalities.
Some top alternatives to Otter.ai includes Fireflies.ai, AIRA, Gistify.ai, Marsview Notes and Voicea.
Otter.ai offers Freemium, Subscription pricing models
The starting price of Otter.ai is $8.33/User/Month when Billed Yearly
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Get started with Otter.ai
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].