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Eventbrite vs Luma Comparison

Last updated:

Eventbrite

4.5(5,195 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Eventbrite is event management software that allows organisers to plan, promote, and sell out events. Its a great all-in-one platform with features including ticketing, online payments, organising attendees, automating s…

Luma

4.6(93 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

Luma provides the tools you need for highly effective event registration & ticketing, from online ticket sales to mobile payments to in-event check-ins and much more. Powerful and easy to use, Luma is the perfect solutio…

Luma leads on user satisfaction with a 4.6-star rating across 93 reviews.

Eventbrite vs Luma — at a glance

FeatureEventbriteLuma
Rating4.5 / 54.6 / 5
Reviews5,19593
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryEvent Management SoftwareEvent Registration & Ticketing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Eventbrite and Luma

  • Free trial: Eventbrite offers a free trial; Luma does not.
  • Target audience: Eventbrite is built for Large Enterprises and Medium Business, while Luma targets Individuals and Medium Business.
  • User satisfaction: Luma scores higher with a 4.6-star average.
  • Deployment: Eventbrite supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Luma supports SaaS/Web/Cloud.

Eventbrite vs Luma — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Event Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eventbrite - Event Management Software
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Luma - Event Registration & Ticketing Software
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Talk to an expert

Free PDF comparison

Download this Eventbrite vs Luma comparison

Get the full side-by-side as a PDF — these picks plus the top Event Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Eventbrite

Best for streamlined event planning with integrated marketing and ticketing features.

Choose if
  • You need an easy-to-use platform for organizing and promoting events quickly.
  • Your team values built-in marketing tools like social media automation and email campaigns.
  • You want a simple ticket purchasing experience that attendees find convenient.
Consider alternatives if
  • You require advanced customization of event pages beyond basic templates.
  • Your organization depends on detailed, consistent reporting and analytics.

Luma

Best for small to medium events needing simple, all-in-one registration and ticketing.

Choose if
  • You manage small to medium-sized conferences or community events needing streamlined registration.
  • You want an easy-to-use, cloud-based platform with integrated ticket sales and mobile payments.
  • You need in-event check-in features combined with a simple, low-complexity setup.
Consider alternatives if
  • You require advanced customization or extensive third-party integrations for complex event workflows.
  • You are a large enterprise needing multi-layered event management and transparent, enterprise-grade pricing.

Eventbrite: Best for streamlined event planning with integrated marketing and ticketing features. Luma: Best for small to medium events needing simple, all-in-one registration and ticketing.

Description

Eventbrite is event management software that allows organisers to plan, promote, and sell out events. Its a great all-in-one platform with features including ticketing, online payments, ... Read More about Eventbrite

Luma provides the tools you need for highly effective event registration & ticketing, from online ticket sales to mobile payments to in-event check-ins and much more. Powerful and easy to ... Read More about Luma

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.6

(93)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
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Software Demo

Demo

No software demo available

Luma has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do Eventbrite and Luma Compare on Features?

Total Features

14 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare Eventbrite and Luma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Eventbrite pricing
      Luma pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Eventbrite User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 93 reviews)

      Rating Distribution

      132

      51

      2

      0

      3

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment praising ease of use and marketing integrations, tempered by concerns over limited customization and reporting.

      What buyers like

      • Ease of use
      • Marketing integrations
      • Ticket purchasing convenience

      Common complaints

      • Limited customization
      • Inconsistent reporting

      Buyer sentiment

      Buyers generally express positive sentiment highlighting ease of use and comprehensive event management features, with some concerns about pricing transparency and advanced capabilities.

      What buyers like

      • Ease of use
      • Comprehensive all-in-one features
      • Effective mobile payment and check-in functionality

      Common complaints

      • Pricing transparency
      • Limited advanced customization options

      Pros and Cons

      • Marketing-friendly features including Facebook Official Event API Integration and SEO

      • Intuitive and user-friendly interface for event organization

      • Easy ticket purchasing experience for attendees

      • Limited customization options for event pages

      • Inconsistent and limited reporting functionalities

      • All-in-one platform covering ticket sales, mobile payments, and check-ins

      • Cloud-based ease of access and management

      • User-friendly interface suitable for events of any size

      • Limited information on advanced customization or integrations

      • Potential lack of enterprise-grade features for very large events

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Tickets Menu Highlights

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Eventbrite and Luma in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Eventbrite or Luma?
      Luma edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Eventbrite and Luma offer a free trial?
      Eventbrite offers a free trial. Luma does not.
      What is the starting price of Eventbrite vs Luma?
      Eventbrite starts at Contact for pricing. Luma starts at Contact for pricing.
      What are the top alternatives to Eventbrite?
      Top alternatives to Eventbrite include Cvent, Eventzilla, Bizzabo, EventBank Event Management Platform, Event Always.
      What are the top alternatives to Luma?
      Top alternatives to Luma include Eventzilla, Bizzabo, Eventbrite, Evvnt, EventBrew.

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