Luma Review: Is It The Right Event Registration & Ticketing Software For Your Team?
Best for SMB teams · Mid-market
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Luma offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is Luma?
Luma provides the tools you need for highly effective event registration & ticketing, from online ticket sales to mobile payments to in-event check-ins and much more. Powerful and easy to use, Luma is the perfect solution for event coordinators looking for an all-in-one experience. It is is a cloud-based event registration and ticketing platform that makes it easy to organize events of any size.
Pricing
Luma offers custom pricing plan
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Luma was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Luma
- Use cases
- Event coordinators, Small to medium-sized conferences, Community and nonprofit events
- Team types
- Event planners, Marketing teams managing events
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Luma
All-in-one platform covering ticket sales, mobile payments, and check-ins
Cloud-based ease of access and management
User-friendly interface suitable for events of any size
Is Luma right for you?
Best for small to medium events needing simple, all-in-one registration and ticketing.
Choose Luma if
- You manage small to medium-sized conferences or community events needing streamlined registration.
- You want an easy-to-use, cloud-based platform with integrated ticket sales and mobile payments.
- You need in-event check-in features combined with a simple, low-complexity setup.
Consider alternatives if
- You require advanced customization or extensive third-party integrations for complex event workflows.
- You are a large enterprise needing multi-layered event management and transparent, enterprise-grade pricing.
What buyers should know before shortlisting Luma
Luma provides a comprehensive solution for event registration and ticketing, ideal for coordinators managing events of various sizes. Its cloud-based nature and mobile capabilities enhance the overall experience.
Luma pros and cons
- Luma pros
All-in-one platform covering ticket sales, mobile payments, and check-ins
Cloud-based ease of access and management
User-friendly interface suitable for events of any size
- Luma cons
Limited information on advanced customization or integrations
Potential lack of enterprise-grade features for very large events
Ready to try it?
Get started with Luma
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Luma side-by-side with top Event Registration & Ticketing Software alternatives.
What is the pricing of Luma?
Luma uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Luma Pricing Plans
Free
Gorgeous event pages
Custom event URLs
Embed events on your site
Invite guests via email
Email guests through Luma
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Paid Events
Includes features of Free plan, plus
Sell tickets to your events
Sell course packs or individual sessions
Sliding scale pricing
Support for 20 currencies
Show more +
Memberships
Membership subscription for your community
Member only events
Private newsletter for members
Offer other perks and content
CRM to manage your membership
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Weighing your options?
Not sure if Luma fits your budget?
Luma reviews and ratings
Buyer sentiment
Buyers generally express positive sentiment highlighting ease of use and comprehensive event management features, with some concerns about pricing transparency and advanced capabilities.
What buyers like
- Ease of use
- Comprehensive all-in-one features
- Effective mobile payment and check-in functionality
Common complaints
- Pricing transparency
- Limited advanced customization options
Are you using Luma?
- See if Luma fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Luma?
Attendee management is a crucial feature in software that streamlines and simplifies the process of managing attendees for events, meetings,…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
Events Calendar is a system for displaying upcoming events based on calendar dates. An event calendar can be added as an external plugin to…
Event management is a crucial aspect for any business or organization that aims to host a successful event. It encompasses a range of activi…
Forms management is a key feature that allows businesses to manage and organize their digital forms efficiently. It is a process used to cre…
Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
Ticketing is a software feature that is used to manage and organize various types of tickets in one place. It serves as a centralized platfo…
Luma security and data handling
Key compliance certifications and security features for IT and security teams evaluating Luma.
Certifications
Developer & data
Alternatives to Luma
Luma Support Options
Frequently Asked Questions About Luma
Common questions buyers ask before choosing Luma.
Luma is a Event Registration & Ticketing Software. Luma offers Event Management, Ticketing, Ticket Management, Attendee Management, Event Calendar and many more functionalities.
Luma is a strong fit if: You manage small to medium-sized conferences or community events needing streamlined registration.; You want an easy-to-use, cloud-based platform with integrated ticket sales and mobile payments.. Consider alternatives if: You require advanced customization or extensive third-party integrations for complex event workflows.; You are a large enterprise needing multi-layered event management and transparent, enterprise-grade pricing..
Buyers commonly note the following limitations of Luma: Limited information on advanced customization or integrations; Potential lack of enterprise-grade features for very large events; Pricing details are not fully transparent or publicly available.
Some top alternatives to Luma includes Eventzilla, Bizzabo, Eventbrite, Evvnt and rsvpBOOK.
Luma offers Freemium, Subscription, Quotation Based pricing models
The starting price is not disclosed by Luma. You can visit Luma pricing page to get the latest pricing.
Ready to try it?
Get started with Luma
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
