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eSalesTrack vs Salesforce B2C Commerce Comparison

Last updated:

eSalesTrack

Starting at $40 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline sales, marketing, and customer s…

Salesforce B2C Commerce

4.1(211 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Salesforce B2C Commerce is an ecommerce solution designed to enable the fast-growing business-to-consumer market. User can rapidly design, build, deploy, and scale a profitable ecommerce business using flexible, prebuilt…

Salesforce B2C Commerce leads on user satisfaction with a 4.1-star rating across 211 reviews.

eSalesTrack vs Salesforce B2C Commerce — at a glance

FeatureeSalesTrackSalesforce B2C Commerce
Rating4.1 / 5
Reviews211
Starting price$40 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareEcommerce Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep)
CertificationsSOC 2SOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between eSalesTrack and Salesforce B2C Commerce

  • Pricing: eSalesTrack starts at $40 /User/Month. Salesforce B2C Commerce pricing is not publicly listed.
  • Free trial: eSalesTrack offers a free trial; Salesforce B2C Commerce does not.
  • Target audience: eSalesTrack is built for Medium Business and Small Business, while Salesforce B2C Commerce targets Large Enterprises and Medium Business.
  • Deployment: eSalesTrack supports SaaS/Web/Cloud; Salesforce B2C Commerce supports SaaS/Web/Cloud.

eSalesTrack vs Salesforce B2C Commerce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eSalesTrack - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

eSalesTrack

Best for

Medium Business, Small Business

Salesforce B2C Commerce

Best for scalable, customizable B2C ecommerce with strong AI and omnichannel features.

Choose if
  • You need a highly customizable platform for complex retail ecommerce operations.
  • Your business requires seamless integration with multiple payment gateways and third-party services.
  • You want advanced AI-driven personalization and a rich partner ecosystem to enhance customer experience.
Consider alternatives if
  • You are a small business without dedicated IT resources to manage platform complexity.
  • You prefer a simple, out-of-the-box ecommerce solution with extensive marketplace apps.

eSalesTrack typically suits Medium Business and Small Business. Salesforce B2C Commerce tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline ... Read More about eSalesTrack

Salesforce B2C Commerce is an ecommerce solution designed to enable the fast-growing business-to-consumer market. User can rapidly design, build, deploy, and scale a profitable ecommerce ... Read More about Salesforce B2C Commerce

Entry Level Pricing

  • Starts from $40
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do eSalesTrack and Salesforce B2C Commerce Compare on Features?

Total Features

8 Features

13 Features

Unique Features

No unique features

No unique features

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Compare eSalesTrack and Salesforce B2C Commerce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $40
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      eSalesTrack pricing
      Salesforce B2C Commerce pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      eSalesTrack User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      0

      0

      0

      0

      24

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Comprehensive eCommerce tools
      • Streamlines sales and marketing
      • Customer support features

      Common complaints

      • Limited to eCommerce focus
      • May lack advanced analytics
      • Not suitable for non-eCommerce businesses

      Buyer sentiment

      Overall positive sentiment highlights strong customization, integration, and AI features, tempered by concerns over complexity and marketplace limitations.

      What buyers like

      • Customizability
      • Integration capabilities
      • AI and partner ecosystem

      Common complaints

      • Complexity for new users
      • Limited marketplace apps

      Pros and Cons

      • Offers specialized tools for eCommerce operations.

      • Streamlines sales and marketing efforts effectively.

      • User-friendly interface enhances usability.

      • Not suitable for businesses outside eCommerce.

      • Limited advanced analytics capabilities.

      • Highly customizable platform with extensive catalog and content management

      • Seamless integration with payment gateways and third-party services

      • Modern AI capabilities and rich partner ecosystem enhancing commerce experience

      • Complexity of features and customization can be challenging for newcomers

      • Limited selection of additional apps and connectors in the marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to eSalesTrack and Salesforce B2C Commerce in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eSalesTrack or Salesforce B2C Commerce?
      Salesforce B2C Commerce edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eSalesTrack and Salesforce B2C Commerce offer a free trial?
      eSalesTrack offers a free trial. Salesforce B2C Commerce does not.
      What is the starting price of eSalesTrack vs Salesforce B2C Commerce?
      eSalesTrack starts at $40 /User/Month. Salesforce B2C Commerce starts at Contact for pricing.
      What are the top alternatives to eSalesTrack?
      Top alternatives to eSalesTrack include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
      What are the top alternatives to Salesforce B2C Commerce?
      Top alternatives to Salesforce B2C Commerce include Salesforce, Winds CRM, SimpleCRM, 360 Business Tool, eSalesTrack.

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