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Doxy.me vs VSee vs Mend Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

VSee

4.0(64 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

VSee furnishes a comprehensive telehealth system, esteemed and utilized by notable organizations such as NASA Space Station, McKesson, GE Health, and over a thousand more. Recognizing that healthcare operations cannot be…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.

Doxy.me vs VSee vs Mend — at a glance

FeatureDoxy.meVSeeMend
Rating4.3 / 54.0 / 54.5 / 5
Reviews78064289
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Doxy.me and VSee

  • Free trial: Doxy.me offers a free trial; VSee does not.
  • User satisfaction: Doxy.me scores higher with a 4.3-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; VSee supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Doxy.me vs VSee vs Mend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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VSee
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Mend
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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

VSee

Best for hospitals needing a customizable, robust telehealth platform.

Choose if
  • You require a highly customizable no-code/low-code telehealth solution.
  • Your organization values proven reliability used by NASA and GE Health.
  • You need seamless integration without disrupting existing healthcare workflows.
Consider alternatives if
  • You are a small practice without dedicated IT resources for setup.
  • You want a simple, out-of-the-box telehealth solution with transparent pricing.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. VSee: Best for hospitals needing a customizable, robust telehealth platform.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

VSee furnishes a comprehensive telehealth system, esteemed and utilized by notable organizations such as NASA Space Station, McKesson, GE Health, and over a thousand more. Recognizing that ... Read More about VSee

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Medium BusinessLarge Enterprises
Small BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Doxy.me has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Mend has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Doxy.me, VSee and Mend Compare on Features?

Total Features

12 Features

15 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Doxy.me, VSee and Mend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes
✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes
✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

Doxy.me vs VSee User Reviews & Rating Comparison

User Ratings

4.3

(based on 780 reviews)

4

(based on 64 reviews)

4.5

(based on 289 reviews)

Rating Distribution

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

What buyers like

  • Ease of use
  • Video quality
  • Patient accessibility

Common complaints

  • Limited advanced features
  • Pricing transparency

Buyer sentiment

Users appreciate VSee's customization and reliability but note the complexity and lack of transparent pricing as drawbacks.

What buyers like

  • Customizability
  • Integration with existing workflows
  • Robustness and reliability

Common complaints

  • Pricing opacity
  • Complex setup process

Buyer sentiment

Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

What buyers like

  • Patient connectivity
  • Ease of use for healthcare teams
  • Improved patient satisfaction

Common complaints

  • Pricing opacity
  • Limited feature details

Pros and Cons

  • Secure real-time video visits

  • Ease of use for both patients and providers

  • Ability to track patient medications and progress

  • Limited advanced clinical features

  • Lack of detailed pricing information

  • Highly customizable no-code/low-code platform

  • Proven reliability with large organizations like NASA and GE Health

  • Ability to integrate without disrupting existing healthcare workflows

  • Pricing is not publicly available, requiring sales engagement

  • Potentially complex setup for smaller organizations

  • Enables connection with patients anywhere, anytime

  • Focuses on empathy and actionable feedback

  • Increases patient satisfaction while lowering expenses

  • Pricing is not publicly available

  • Limited information on specific features and integrations

Media and Screenshots

Screenshots

No screenshots available.

Vsee

4 Screenshots

No screenshots available.

Videos

No videos available.

video-0

1 Videos

No videos available.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Doxy.me or VSee?
Doxy.me edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Doxy.me and VSee offer a free trial?
Doxy.me offers a free trial. VSee does not.
What is the starting price of Doxy.me vs VSee?
Doxy.me starts at Contact for pricing. VSee starts at Contact for pricing.
What are the top alternatives to Doxy.me?
Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
What are the top alternatives to VSee?
Top alternatives to VSee include Chiron Health, Amwell, Mend, MyClinic, DrCare247.

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