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Doxy.me vs Spruce vs Teladoc Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

Doxy.me vs Spruce vs Teladoc — at a glance

FeatureDoxy.meSpruceTeladoc
Rating4.3 / 54.7 / 52.2 / 5
Reviews7801037
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Doxy.me and Spruce

  • Target audience: Doxy.me is built for Individuals and Large Enterprises, while Spruce targets Large Enterprises and Medium Business.
  • User satisfaction: Spruce scores higher with a 4.7-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Doxy.me vs Spruce vs Teladoc — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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Spruce
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Teladoc
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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.6/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

2.2

(37)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Step 1 of 4

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How do Doxy.me, Spruce and Teladoc Compare on Features?

Total Features

12 Features

6 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Doxy.me, Spruce and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Doxy.me pricing

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Doxy.me vs Spruce User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 780 reviews)

        4.7

        (based on 10 reviews)

        2.2

        (based on 37 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Video quality
        • Patient accessibility

        Common complaints

        • Limited advanced features
        • Pricing transparency

        Buyer sentiment

        Overall positive sentiment with high ratings but limited review volume.

        What buyers like

        • Ease of use
        • Video communication quality
        • Efficient patient-provider interaction

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Buyer sentiment

        Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

        What buyers like

        • Physician network breadth
        • Feature comprehensiveness
        • Platform accessibility

        Common complaints

        • Pricing opacity
        • User experience issues

        Pros and Cons

        • Secure real-time video visits

        • Ease of use for both patients and providers

        • Ability to track patient medications and progress

        • Limited advanced clinical features

        • Lack of detailed pricing information

        • Enables quick and convenient video medical exams

        • Supports direct patient-provider communication

        • Facilitates collaborative treatment prescribing

        • Pricing details are not publicly available

        • Limited user reviews and feedback

        • Access to a broad network of board-certified physicians

        • Comprehensive telemedicine features including video chat and prescription refills

        • Convenient multi-device access for patients

        • Lack of publicly available pricing information

        • Low overall user rating indicating potential usability or service issues

        Media and Screenshots

        Screenshots

        No screenshots available.

        Action

        4 Screenshots

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Doxy.me or Spruce?
        Spruce edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Doxy.me and Spruce offer a free trial?
        Yes, both Doxy.me and Spruce offer a free trial.
        What is the starting price of Doxy.me vs Spruce?
        Doxy.me starts at Contact for pricing. Spruce starts at Contact for pricing.
        What are the top alternatives to Doxy.me?
        Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
        What are the top alternatives to Spruce?
        Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.

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