Doxy.me vs Spruce vs Teladoc Comparison
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.
Doxy.me vs Spruce vs Teladoc — at a glance
| Feature | Doxy.me | Spruce | Teladoc |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.7 / 5 | 2.2 / 5 |
| Reviews | 780 | 10 | 37 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Doxy.me and Spruce
- Target audience: Doxy.me is built for Individuals and Large Enterprises, while Spruce targets Large Enterprises and Medium Business.
- User satisfaction: Spruce scores higher with a 4.7-star average.
- Deployment: Doxy.me supports SaaS/Web/Cloud; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Doxy.me vs Spruce vs Teladoc — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.
Description | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
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How do Doxy.me, Spruce and Teladoc Compare on Features?
Total Features | 12 Features | 6 Features | 5 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Doxy.me, Spruce and Teladoc on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
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Pricing Page | ![]() | Pricing information not available | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Doxy.me vs Spruce User Reviews & Rating Comparison
User Ratings | 4.3 (based on 780 reviews) | 4.7 (based on 10 reviews) | 2.2 (based on 37 reviews) |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
| Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. | ![]() 4 Screenshots | No screenshots available. |
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Alternatives
Alternatives |
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Related Blogs and Articles for Telemedicine Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Doxy.me or Spruce?
- Spruce edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Doxy.me and Spruce offer a free trial?
- Yes, both Doxy.me and Spruce offer a free trial.
- What is the starting price of Doxy.me vs Spruce?
- Doxy.me starts at Contact for pricing. Spruce starts at Contact for pricing.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.












