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Doxy.me vs OnCall Health vs 1upHealth Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

OnCall Health

4.5(131 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.

Doxy.me vs OnCall Health vs 1upHealth — at a glance

FeatureDoxy.meOnCall Health1upHealth
Rating4.3 / 54.5 / 5
Reviews780131
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRHIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Doxy.me and OnCall Health

  • Free trial: Doxy.me offers a free trial; OnCall Health does not.
  • User satisfaction: OnCall Health scores higher with a 4.5-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Doxy.me vs OnCall Health vs 1upHealth — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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OnCall Health
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1upHealth
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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

OnCall Health

Best for healthcare providers needing integrated on-call and medication management.

Choose if
  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.
Consider alternatives if
  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. OnCall Health: Best for healthcare providers needing integrated on-call and medication management.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.2/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do Doxy.me, OnCall Health and 1upHealth Compare on Features?

Total Features

12 Features

6 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Doxy.me, OnCall Health and 1upHealth on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes
✓ Yes

ISO 27001

✗ No
✗ No

Single Sign-On (SSO)

✓ Yes
✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

Doxy.me vs OnCall Health User Reviews & Rating Comparison

User Ratings

4.3

(based on 780 reviews)

4.5

(based on 131 reviews)

No reviews available for the product

Rating Distribution

0

0

0

0

0

0

0

0

0

0

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

What buyers like

  • Ease of use
  • Video quality
  • Patient accessibility

Common complaints

  • Limited advanced features
  • Pricing transparency

Buyer sentiment

Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

What buyers like

  • Ease of managing on-call schedules
  • User-friendly mobile app
  • Effective medication refill tracking

Common complaints

  • Opaque pricing structure
  • Limited integration information

Buyer sentiment

No user reviews or ratings available to determine sentiment.

What buyers like

  • HIPAA-compliant
  • Direct EMR integration
  • Comprehensive application suite

Common complaints

  • May require technical setup
  • Potential learning curve
  • Limited customization options

Pros and Cons

  • Secure real-time video visits

  • Ease of use for both patients and providers

  • Ability to track patient medications and progress

  • Limited advanced clinical features

  • Lack of detailed pricing information

  • Centralized management of on-call scheduling

  • White label smartphone app for patient engagement

  • Medication refill module tailored for nursing and physicians

  • Pricing not publicly disclosed, requiring sales contact

  • Limited information on integration capabilities

  • Secure, HIPAA-compliant platform

  • Direct integration with EMR and PMS systems

  • Comprehensive suite of telemedicine applications

  • Pricing is quotation-based and not publicly available

  • No available user ratings or reviews to assess user satisfaction

Media and Screenshots

Screenshots

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1upHealth screenshot

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Doxy.me or OnCall Health?
OnCall Health edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Doxy.me and OnCall Health offer a free trial?
Doxy.me offers a free trial. OnCall Health does not.
What is the starting price of Doxy.me vs OnCall Health?
Doxy.me starts at Contact for pricing. OnCall Health starts at Contact for pricing.
What are the top alternatives to Doxy.me?
Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
What are the top alternatives to OnCall Health?
Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.

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