Which is better, Doxy.me or Mend?

Mend edges out Doxy.me based on user ratings across 289 reviews. That said, the best pick depends on your workflow — Doxy.me may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Doxy.me and Mend?

Key differences between Doxy.me and Mend include free trial availability (Doxy.me offers one, Mend does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Doxy.me and Mend offer a Free trial?

Doxy.me offers Free Trial, but Mend does not.

Who are the typical users of Doxy.me?

Doxy.me is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Mend?

Mend is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Doxy.me and Mend?

Pricing details for both Doxy.me and Mend are unavailable.

What are the best alternatives to Doxy.me?

Some top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.

What are the best alternatives to Mend?

Some top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

Doxy.me vs Mend vs Teladoc Comparison

Last updated: May 21, 2026

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

View Pricing Read Reviews

Mend

4.5(289 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

View Pricing Read Reviews

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

View Pricing Read Reviews

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

Doxy.me vs Mend vs Teladoc — at a glance

Feature	Doxy.me	Mend	Teladoc
Rating	4.3 / 5	4.5 / 5	2.2 / 5
Reviews	780	289	37
Starting price	Contact for pricing	Contact for pricing	Contact for pricing
Free trial	Yes	No	No
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Telemedicine Software	Telemedicine Software	Telemedicine Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	—	—
Support modes	Business Hours, Online	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Online
Certifications	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR
Data residency	US	US	US

Key differences between Doxy.me and Mend

Free trial: Doxy.me offers a free trial; Mend does not.
User satisfaction: Mend scores higher with a 4.5-star average.
Deployment: Doxy.me supports SaaS/Web/Cloud; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Doxy.me vs Mend vs Teladoc — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Doxy.me Talk to an expert Talk to an expert	Mend Talk to an expert Talk to an expert	Teladoc Talk to an expert Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if

You need a straightforward, browser-based telemedicine platform without downloads.
You want integrated medication tracking and patient progress monitoring features.
Your practice size is under 500 employees and requires easy setup and use.

Consider alternatives if

You represent a large hospital system needing complex EHR integrations.
You require advanced clinical tools or detailed pricing transparency.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if

You are a healthcare provider or team seeking to improve patient engagement remotely.
You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
You need a solution that increases patient satisfaction while reducing operational expenses.

Consider alternatives if

Your organization is outside the healthcare industry or lacks remote patient interaction needs.
You require transparent pricing and detailed feature information upfront for evaluation.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if

You require access to a wide network of board-certified physicians for acute and chronic care.
Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
You want multi-device patient access to support telemedicine across mobile and desktop environments.

Consider alternatives if

You are a small business with limited telemedicine needs and prefer simpler solutions.
You need transparent, fixed pricing and straightforward onboarding processes.

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description	Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me	Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend	Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc
Free Trial Availability	Get Free Trial	No free trial	No free trial
Spotsaas Score What's this? ↗	9.8/10	8.5/10	8.8/10
User Ratings Based on verified Spotsaas reviews	4.3 (780)	4.5 (289)	2.2 (37)
Best Company Size	1-50 employees51-500 employees	Small BusinessLarge Enterprises	Medium BusinessLarge Enterprises
	Get pricing help	Get pricing help	Get pricing help

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How do Doxy.me, Mend and Teladoc Compare on Features?

Total Features	12 Features	7 Features	5 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Get Quote

Compare Doxy.me, Mend and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes	✓ Yes
HIPAA	✓ Yes	✓ Yes	✓ Yes
GDPR	✓ Yes	✓ Yes	✓ Yes
ISO 27001	✗ No	—	—
Single Sign-On (SSO)	✓ Yes	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US	🇺🇸 US

Doxy.me vs Mend User Reviews & Rating Comparison

User Ratings	4.3 (based on 780 reviews)	4.5 (based on 289 reviews)	2.2 (based on 37 reviews)
Rating Distribution	0 0 0 0 0	0 0 0 0 0	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like Ease of use Video quality Patient accessibility Common complaints Limited advanced features Pricing transparency	Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like Patient connectivity Ease of use for healthcare teams Improved patient satisfaction Common complaints Pricing opacity Limited feature details	Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like Physician network breadth Feature comprehensiveness Platform accessibility Common complaints Pricing opacity User experience issues
Pros and Cons	Secure real-time video visits Ease of use for both patients and providers Ability to track patient medications and progress Limited advanced clinical features Lack of detailed pricing information	Enables connection with patients anywhere, anytime Focuses on empathy and actionable feedback Increases patient satisfaction while lowering expenses Pricing is not publicly available Limited information on specific features and integrations	Access to a broad network of board-certified physicians Comprehensive telemedicine features including video chat and prescription refills Convenient multi-device access for patients Lack of publicly available pricing information Low overall user rating indicating potential usability or service issues
	Read reviews	Read reviews	Read reviews

Alternatives

Alternatives	MyClinic 4.5 DrCare247 1upHealth	VCDoctor Teledentix eVisit 2.3	Spruce 4.7 Teledentix Certintell 5

Frequently asked questions

Which is better, Doxy.me or Mend?: Mend edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Doxy.me and Mend offer a free trial?: Doxy.me offers a free trial. Mend does not.
What is the starting price of Doxy.me vs Mend?: Doxy.me starts at Contact for pricing. Mend starts at Contact for pricing.
What are the top alternatives to Doxy.me?: Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
What are the top alternatives to Mend?: Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

Doxy.me vs Mend vs Teladoc Comparison

Doxy.me

Mend

Teladoc

Doxy.me vs Mend vs Teladoc — at a glance

Key differences between Doxy.me and Mend

Compare Doxy.me vs Mend vs Teladoc — and walk away knowing which one fits.

Doxy.me

Mend

Teladoc

Download this Doxy.me vs Mend vs Teladoc comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Get shortlist help from a software advisor

How big is your team?

How do Doxy.me, Mend and Teladoc Compare on Features?

Compare Doxy.me, Mend and Teladoc on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Doxy.me vs Mend User Reviews & Rating Comparison

Alternatives

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Frequently asked questions