Dovetail vs UserTesting vs Figma Comparison
Dovetail
Starting at $15
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and build better software products.
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…
Dovetail leads on user satisfaction with a 4.8-star rating across 43 reviews.
Dovetail vs UserTesting vs Figma — at a glance
| Feature | Dovetail | UserTesting | Figma |
|---|---|---|---|
| Rating | 4.8 / 5 | 4.1 / 5 | 4.5 / 5 |
| Reviews | 43 | 2,396 | 2,143 |
| Starting price | $15 | Contact for pricing | $12 /User/Month |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | Global | — |
Key differences between Dovetail and UserTesting
- Pricing: Dovetail starts at $15. UserTesting pricing is not publicly listed.
- Free trial: Dovetail offers a free trial; UserTesting does not.
- Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while UserTesting targets Large Enterprises and Medium Business.
- User satisfaction: Dovetail scores higher with a 4.8-star average.
- Deployment: Dovetail supports SaaS/Web/Cloud; UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Dovetail vs UserTesting vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for UX teams seeking structured Lean UX research and faster feedback cycles.
- You need a structured approach to streamline UX research and feedback management.
- Your team follows Lean principles and requires faster iteration in product design.
- You are a small to medium business focused on improving UX and product design processes.
- Your company requires extensive customization beyond Lean UX workflows.
- Your team does not prioritize user experience or product design in their workflow.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
Dovetail: Best for UX teams seeking structured Lean UX research and faster feedback cycles. UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes.
Description | Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and ... Read More about Dovetail | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Dovetail, UserTesting and Figma Compare on Features?
Total Features | 7 Features | 9 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Dovetail, UserTesting and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Dovetail vs UserTesting User Reviews & Rating Comparison
User Ratings | 4.8 (based on 43 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles. What buyers like
Common complaints
| Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Shopify  BCG  Square |  Microsoft  Expedia  FamilySearch |  Uber  Zoom  Buffer |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Dovetail or UserTesting?
- Dovetail edges out the other on user ratings (4.8 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Dovetail and UserTesting offer a free trial?
- Dovetail offers a free trial. UserTesting does not.
- What is the starting price of Dovetail vs UserTesting?
- Dovetail starts at $15. UserTesting starts at Contact for pricing.
- What are the top alternatives to Dovetail?
- Top alternatives to Dovetail include Figma, UXPin, UX-App, UXCam, UserX.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.