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Compare Discuss.io vs Smartlook vs VWO Insights vs VWO FullStack

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Overview

Description

Discuss is a user experience managing software. Discuss provides a simple yet effective way for teams to coordinate and keep track of user experience activities. With discussion forums, ... Read More

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $39
Free Trial Availability
  • No free trial
Spotsaas Score

8.3/10

9.8/10

User Ratings

4.7

(94)
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Software Demo

Demo

Features

Total Features

6 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $39
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          smartlook pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          22

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          247

          Very Good

          29

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Discuss.io is a highly praised platform that excels in providing an intuitive and user-friendly experience for both researchers and participants. Users appreciate its easy management tools and ...Read more

          Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of ...Read more

          Pros and Cons
          • Provides easy management of the platform, customer-friendly tools, and key insights for businesses.

          • Practice-oriented platform tailored for qualitative market researchers, offering all necessary tools on one platform.

          • Easy to use, with high-quality performance and functionality for valuable project support.

          • Offers great technical support, private chat, backroom chat, sentiment tagging, and archives with automated transcripts and recordings.

          • Users may find it complicated to determine issues with participants' connectivity, impacting sessions.

          • Tech support at tech checks may be inconvenient for non-English speaking participants.

          • Easy to install and configure, providing quick setup and usability for users.

          • Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.

          • User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.

          • Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.

          • Lack of advanced features usage by all users may lead to underutilization of certain functionalities.

          • Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Unilever

          Unilever

          Pepsico

          Pepsico

          gsk

          gsk

          O2

          O2

          Miele

          Miele

          Conrad

          Conrad

          Media and Screenshots

          Screenshots

          No screenshots available.

          Platform type

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Smartlook offers Free Trial, but Discuss.io does not.

          Discuss.io is designed for Large Enterprises, Medium Business and Small Business.

          Smartlook is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Smartlook begins at $39/Month, while pricing details for Discuss.io are unavailable.

          Some top alternatives to Discuss.io includes Figma, UXCam, UserX, UserExperior, UserZoom, UserTesting, UX Metrics, Moyo App, UserIQ and UX Mining.

          Some top alternatives to Smartlook includes VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam, UserX, MouseStats, UserExperior, PinPut, Mixpanel, Appsee Mobile Analytics and WebForce Analytics.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].