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Dialpad Talk vs JustCall Comparison

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Dialpad Talk

4.4(1,138 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, Gizmo5, Callcentric, Free Worl…

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

JustCall leads on user satisfaction with a 4.5-star rating across 342 reviews.

Dialpad Talk vs JustCall — at a glance

FeatureDialpad TalkJustCall
Rating4.4 / 54.5 / 5
Reviews1,138342
Starting price$15 /User/Month$20 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobal

Key differences between Dialpad Talk and JustCall

  • Pricing: Dialpad Talk starts at $15 /User/Month, while JustCall starts at $20 /User/Month.
  • Free trial: Dialpad Talk offers a free trial; JustCall does not.
  • User satisfaction: JustCall scores higher with a 4.5-star average.
  • Deployment: Dialpad Talk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Dialpad Talk vs JustCall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dialpad Talk - VoIP Providers
Talk to an expert
Talk to an expert
JustCall - Contact Center Operations Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Dialpad Talk

Best for

Large Enterprises, Medium Business, Small Business

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if
  • You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
  • You need quick setup with easy access to real-time agent performance and trend insights.
  • You want a single platform combining systems integration, analytics, and contact center operations.
Consider alternatives if
  • You are a freelancer or solo operator without a dedicated support team.
  • Your team is very small or requires a simple, low-complexity solution.

Dialpad Talk typically suits Large Enterprises and Medium Business. JustCall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, ... Read More about Dialpad Talk

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall

Entry Level Pricing

  • Starts from $15
  • Starts from $20 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Dialpad Talk and JustCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $20 , Billed Yearly

      Pricing Plans

      • Not Available
      • Standard

        • 1 local or toll-free number included

        • Call Tracking

        • Call Recording

        Show more +

      • Premium

        • Includes features of Standard Plan, plus

        • Auto Dialer

        • SMS Bots

        Show more +

      • Enterprise

        • Includes features of Premium plan, plus

        • Dedicated account manager

        • Priority Support on all channels

        Show more +

      Pricing Page

      Dialpad Talk pricing
      JustCall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      Dialpad Talk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      242

      59

      15

      2

      4

      84

      12

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 322 reviews, with strong overall satisfaction.

      Buyer sentiment

      Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams.

      What buyers like

      • Ease of use
      • Real-time analytics
      • Integration capabilities

      Common complaints

      • Pricing transparency
      • Complexity for small teams

      Pros and Cons

      No pros or cons available for this product

      • Unified platform integrating systems, reporting, workforce management, and analytics

      • Real-time agent performance analysis with trend identification

      • Easy to get up and running quickly

      • Pricing not publicly disclosed, requiring sales engagement

      • May be complex for very small teams or simple use cases

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Motorola

      Motorola

      TED

      TED

      Quora

      Quora

      No Customers information available.

      Media and Screenshots

      Screenshots

      Conference Call Control

      1 Screenshots

      Click To Call in your CRM and Helpdesk screenshot

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Dialpad Talk and JustCall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Dialpad Talk or JustCall?
      JustCall edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Dialpad Talk and JustCall offer a free trial?
      Dialpad Talk offers a free trial. JustCall does not.
      What is the starting price of Dialpad Talk vs JustCall?
      Dialpad Talk starts at $15 /User/Month. JustCall starts at $20 /User/Month.
      What are the top alternatives to Dialpad Talk?
      Top alternatives to Dialpad Talk include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 4PSA VoipNow.
      What are the top alternatives to JustCall?
      Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

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