Datadog APM vs New Relic APM vs eG Enterprise Comparison
Datadog APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Datadog APM provides team with visibility into the health and performance of applications across multiple clouds and on-premises environments. Datadog APM helps business get faster visibility into new application availab…
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
eG Enterprise
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
eG Enterprise is an innovative enterprise application performance monitoring (APM) software solution for the web or SOA enterprise. eG Enterprise monitors Java™, .NET, and SAP applications from a single interface providi…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
Datadog APM vs New Relic APM vs eG Enterprise — at a glance
| Feature | Datadog APM | New Relic APM | eG Enterprise |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.5 / 5 | 4.8 / 5 |
| Reviews | 382 | 382 | 7 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global | Global |
Key differences between Datadog APM and New Relic APM
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: Datadog APM supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Datadog APM vs New Relic APM vs eG Enterprise — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for deep, real-time monitoring of complex multi-cloud applications.
- You need powerful end-to-end tracing and root cause analysis dashboards.
- Your team requires real-time alerts to respond immediately to issues.
- You operate complex distributed systems across cloud and on-premises environments.
- You are a small business with limited budget due to high pricing.
- Your team lacks capacity to manage complex configurations and data filtering.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Best for real-time, customizable monitoring of Java™, .NET, and SAP applications.
- You need unified monitoring across Java™, .NET, and SAP from a single interface.
- Your IT environment requires highly customizable, detailed transaction-level performance insights.
- Your team includes IT Operations, System Administrators, or DevOps managing medium-sized enterprises.
- You are a startup or have a very small IT team with limited budget.
- Your monitoring needs are simple and do not require deep transaction-level analytics.
Datadog APM: Best for deep, real-time monitoring of complex multi-cloud applications. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.
Description | Datadog APM provides team with visibility into the health and performance of applications across multiple clouds and on-premises environments. Datadog APM helps business get faster ... Read More about Datadog APM | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | eG Enterprise is an innovative enterprise application performance monitoring (APM) software solution for the web or SOA enterprise. eG Enterprise monitors Java™, .NET, and SAP applications ... Read More about eG Enterprise |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.8/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 200-5000 employeesLarge Enterprises | 51-500 employees500+ employees | 500-10,000 employeesMedium Business |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Datadog APM gives our team clear, actionable insights into application performance, helping us pinpoint bottlenecks and resolve issues faster—so we're always ahead of the curve.
- With powerful end-to-end tracing and intuitive dashboards, Datadog simplifies complex performance data, enabling administrators to identify root causes of problems quickly and accurately.
- As an analyst, I appreciate how seamlessly Datadog integrates with our existing infrastructure. It reduces setup time significantly and allows us to monitor everything from one centralized place.
No key benefits available yet.
- Gain complete visibility into your IT infrastructure and applications—eG Enterprise proactively identifies performance bottlenecks, allowing your team to resolve issues before users even notice.
- Simplify monitoring tasks and reduce troubleshooting time significantly, empowering administrators to quickly pinpoint the root cause and keep systems running smoothly.
- With eG Enterprise's intuitive dashboards and real-time analytics, executives gain valuable insights, enabling informed decisions that boost productivity and optimize resource investments.
Best fit
- 200 - 5000 employees
- SaaS, Fintech, Martech, Revtech, E-commerce, Gaming, Healthcare, Media and Entertainment, Consulting
- DevOps Engineers, Application Developers, Software Engineers, IT Operations Managers, Site Reliability Engineers (SREs), Technical Leads, Application Performance Analysts
No best-fit guidance available yet.
- 500 - 10,000 employees
- Financial Services, Healthcare, Telecommunications, SaaS, IT Consulting, Managed Service Providers (MSPs), Government, Education
- IT Operations Managers, System Administrators, Network Engineers, Application Support Specialists, DevOps Engineers, Infrastructure Architects, CIOs, CTOs
Reasons buyers look elsewhere
- Users may seek alternatives if Datadog APM's pricing becomes prohibitive, especially for smaller teams or startups needing cost-effective solutions with clearer pricing structures.
- Organizations requiring deeper customization and flexibility in monitoring configurations might find Datadog APM restrictive and prefer more adaptable platforms.
- Teams already invested in specific technology ecosystems (e.g., Microsoft Azure, AWS) may opt for native monitoring tools to ensure seamless integration and simplified management.
No alternatives guidance available yet.
- Users might seek alternatives if eG Enterprise's pricing structure exceeds budget constraints, prompting a search for cost-effective solutions with similar monitoring capabilities.
- Organizations may consider alternatives if they require deeper integration with existing tools or platforms that eG Enterprise does not fully support or integrate efficiently.
- Companies needing a simpler user interface or less complex setup could opt for solutions offering streamlined deployment and easier management compared to eG Enterprise.
Software Demo
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How do Datadog APM, New Relic APM and eG Enterprise Compare on Features?
Total Features | 9 Features | 12 Features | 11 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Datadog APM, New Relic APM and eG Enterprise on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Datadog APM vs New Relic APM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Datadog APM's powerful monitoring and alerting capabilities but note challenges with pricing and complexity for smaller teams. What buyers like
Common complaints
| Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate eG Enterprise's comprehensive real-time monitoring and customization capabilities but note challenges with setup complexity and pricing for smaller businesses. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  Comcast  nginx | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  8 Screenshots | No screenshots available. |
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Videos |  1 Videos |  1 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Datadog APM or New Relic APM?
- New Relic APM edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Datadog APM and New Relic APM offer a free trial?
- Yes, both Datadog APM and New Relic APM offer a free trial.
- What is the starting price of Datadog APM vs New Relic APM?
- Datadog APM starts at Contact for pricing. New Relic APM starts at Contact for pricing.
- What are the top alternatives to Datadog APM?
- Top alternatives to Datadog APM include Retrace, Scout APM, New Relic APM, Nastel AutoPilot, AppDynamics.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.