Customer Thermometer vs Hively Comparison
Customer Thermometer
Starting at $29 /Month
- Freelancers / Consultants
- Large Enterprises
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…
Hively
Starting at $0 /month
- Large Enterprises
- Medium Business
Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style rating buttons. It lets customers…
Hively leads on user satisfaction with a 4.2-star rating across 57 reviews.
Customer Thermometer vs Hively — at a glance
| Feature | Customer Thermometer | Hively |
|---|---|---|
| Rating | 3.7 / 5 | 4.2 / 5 |
| Reviews | 41 | 57 |
| Starting price | $29 /Month | $0 /month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between Customer Thermometer and Hively
- Pricing: Customer Thermometer starts at $29 /Month, while Hively starts at $0 /month.
- Target audience: Customer Thermometer is built for Freelancers / Consultants and Large Enterprises, while Hively targets Large Enterprises and Medium Business.
- User satisfaction: Hively scores higher with a 4.2-star average.
- Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Hively supports SaaS/Web/Cloud.
Customer Thermometer vs Hively — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Customer Thermometer vs Hively: Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. Hively tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer | Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style ... Read More about Hively |
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SpotScoreWhat's this? ↗ | 8.6/10 | 7.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Customer Thermometer and Hively Compare on Features?
Total Features | 9 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Customer Thermometer and Hively on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Customer Thermometer vs Hively: Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Customer Thermometer vs Hively Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🇺🇸 US | 🇺🇸 US |
Customer Thermometer User Reviews & Rating Comparison
User Ratings | 3.7 (based on 41 reviews) | 4.2 (based on 57 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 57 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Customer Thermometer and Hively Customers
Customers |  Adobe  NHS  Loreal | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  4 Videos |  2 Videos |
Top Alternatives to Customer Thermometer and Hively in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Customer Thermometer or Hively?
- Hively edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Customer Thermometer and Hively offer a free trial?
- Neither Customer Thermometer nor Hively currently lists a free trial.
- What is the starting price of Customer Thermometer vs Hively?
- Customer Thermometer starts at $29 /Month. Hively starts at $0 /month.
- What are the top alternatives to Customer Thermometer?
- Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.
- What are the top alternatives to Hively?
- Top alternatives to Hively include Customer Thermometer, SurveyMonkey, SoGoSurvey, Enalyzer, SurveyWriter.