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Custellence vs Lucidchart Comparison

Last updated:

Custellence

4.2(20 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

Custellence is easy-to-use and affordable legal practice management software created by attorneys for attorneys. Its mission is to help small and solo practitioners improve their work flow and increase their revenue by o…

Lucidchart

4.2(4,531 reviews)

Starting at $0

  • Free Trial
  • Individuals
  • Large Enterprises

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information quickly and easily. Lucidchart is use…

Custellence vs Lucidchart — at a glance

FeatureCustellenceLucidchart
Rating4.2 / 54.2 / 5
Reviews204,531
Starting price$25 /User/Month$0
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryDiagramming SoftwareDiagramming Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobal

Key differences between Custellence and Lucidchart

  • Pricing: Custellence starts at $25 /User/Month, while Lucidchart starts at $0.
  • Free trial: Lucidchart offers a free trial; Custellence does not.
  • Target audience: Custellence is built for Large Enterprises and Medium Business, while Lucidchart targets Individuals and Large Enterprises.
  • Deployment: Custellence supports SaaS/Web/Cloud; Lucidchart supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Custellence vs Lucidchart — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Diagramming Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Custellence - Diagramming Software
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Lucidchart - Diagramming Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Custellence

Best for small legal practices needing simple, affordable case management.

Choose if
  • You are a solo or small law firm seeking legal-specific workflow tools.
  • You want an easy-to-use platform designed by attorneys for legal professionals.
  • You need an affordable solution with freemium and subscription pricing options.
Consider alternatives if
  • You require advanced or enterprise-grade legal management features and integrations.
  • You are a large enterprise or non-legal industry needing complex diagramming software.

Lucidchart

Best for collaborative process mapping and complex diagramming across teams.

Choose if
  • You need strong real-time collaboration and sharing features for teams.
  • Your team requires extensive diagramming templates and flexible workflow configurations.
  • You want seamless integration with other enterprise software tools.
Consider alternatives if
  • You prioritize a highly simplified mobile app experience for quick edits.
  • Your team demands extremely fast, error-free urgent revisions under tight deadlines.

Custellence: Best for small legal practices needing simple, affordable case management. Lucidchart: Best for collaborative process mapping and complex diagramming across teams.

Description

Custellence is easy-to-use and affordable legal practice management software created by attorneys for attorneys. Its mission is to help small and solo practitioners improve their work flow ... Read More about Custellence

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information ... Read More about Lucidchart

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $0

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(20)

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
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Software Demo

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How do Custellence and Lucidchart Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Custellence and Lucidchart on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $0

      Pricing Plans

      • Free

        • One journey map

        • 60 cards in journey map

        • Export to PNG

      • Professional

        • Unlimited journey maps

        • Unlimited cards in maps

        • Unlimited workspace members

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Tailored plan

        • Multiple workspaces

        Show more +

      • Free

        Free

        • Free includes:

        • 3 editable Lucidchart documents

        • 60 shapes per Lucidchart document

        Show more +

      • Individual

        • Everything on Free plus:

        • Unlimited editable documents

        • Unlimited objects per document

        Show more +

      • Team

        $10

        /user

        • Everything on Individual plus:

        • Developer platform

        • Visual Activities advanced controls

        Show more +

      • Browse all pricing plans

      Pricing Page

      Custellence pricing
      Lucidchart pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      Custellence User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      2

      1

      0

      0

      267

      66

      9

      3

      11

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Custellence for its ease of use and legal-specific design, though some desire more advanced features and clearer pricing.

      What buyers like

      • Ease of use
      • Legal industry focus
      • Affordability

      Common complaints

      • Limited advanced features
      • Pricing transparency

      Buyer sentiment

      Overall positive sentiment highlights ease of collaboration and feature richness, tempered by concerns over billing issues and a learning curve.

      What buyers like

      • Ease of collaboration
      • Customer support quality
      • Feature variety and flexibility

      Common complaints

      • Billing and refund problems
      • Complexity and performance issues

      Pros and Cons

      • Designed by attorneys specifically for legal professionals

      • Affordable pricing with freemium and subscription options

      • Focus on improving workflow and increasing revenue for small practices

      • Limited information on advanced features or integrations

      • May not scale well for large enterprises

      • Excellent customer service with quick refunds and support

      • User-friendly interface with strong collaboration features

      • Wide range of diagramming features and templates

      • Billing issues including unexpected charges requiring support intervention

      • Longer learning curve for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Eon

      Eon

      Volkswagen

      Volkswagen

      Volvo

      Volvo

      Amazon

      Amazon

      Siemens

      Siemens

      Volkswagen

      Volkswagen

      Media and Screenshots

      Screenshots

      Basics

      2 Screenshots

      Create organized, efficient data flows in minutes

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Custellence and Lucidchart in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Custellence or Lucidchart?
      Custellence and Lucidchart are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Diagramming Software needs.
      Do Custellence and Lucidchart offer a free trial?
      Lucidchart offers a free trial. Custellence does not.
      What is the starting price of Custellence vs Lucidchart?
      Custellence starts at $25 /User/Month. Lucidchart starts at $0.
      What are the top alternatives to Custellence?
      Top alternatives to Custellence include Miro, FigJam, UXPressia, SmartDraw, Gliffy.
      What are the top alternatives to Lucidchart?
      Top alternatives to Lucidchart include Miro, FigJam, SmartDraw, Gliffy, Microsoft Visio.

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