NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Creately vs Lucidchart Comparison

Last updated:

Creately

4.4(219 reviews)

Starting at $4 /Month

  • Large Enterprises
  • Medium Business

Create highly-detailed and professional flowcharts, process maps, activity diagrams and more with Creately. This diagramming software helps in easy creation of plans, ideas, and knowledge using a proven flowcharting meth…

Lucidchart

4.2(4,531 reviews)

Starting at $0

  • Free Trial
  • Individuals
  • Large Enterprises

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information quickly and easily. Lucidchart is use…

Creately leads on user satisfaction with a 4.4-star rating across 219 reviews.

Creately vs Lucidchart — at a glance

FeatureCreatelyLucidchart
Rating4.4 / 54.2 / 5
Reviews2194,531
Starting price$4 /Month$0
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryDiagramming SoftwareDiagramming Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Creately and Lucidchart

  • Pricing: Creately starts at $4 /Month, while Lucidchart starts at $0.
  • Free trial: Lucidchart offers a free trial; Creately does not.
  • Target audience: Creately is built for Large Enterprises and Medium Business, while Lucidchart targets Individuals and Large Enterprises.
  • User satisfaction: Creately scores higher with a 4.4-star average.
  • Deployment: Creately supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Lucidchart supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Creately vs Lucidchart — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Diagramming Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Creately - Diagramming Software
Talk to an expert
Talk to an expert
Lucidchart - Diagramming Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Creately vs Lucidchart comparison

Get the full side-by-side as a PDF — these picks plus the top Diagramming Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Creately

Best for intuitive, collaborative diagramming in small to medium teams.

Choose if
  • You need easy, real-time collaboration on flowcharts and process maps.
  • You want predefined templates to quickly visualize projects and ideas.
  • Your team prefers a simple drag-and-drop interface with low setup complexity.
Consider alternatives if
  • You require highly advanced customization and extensibility in diagrams.
  • Your enterprise needs extensive integrations and a rich marketplace of apps.

Lucidchart

Best for collaborative process mapping and complex diagramming across teams.

Choose if
  • You need strong real-time collaboration and sharing features for teams.
  • Your team requires extensive diagramming templates and flexible workflow configurations.
  • You want seamless integration with other enterprise software tools.
Consider alternatives if
  • You prioritize a highly simplified mobile app experience for quick edits.
  • Your team demands extremely fast, error-free urgent revisions under tight deadlines.

Creately: Best for intuitive, collaborative diagramming in small to medium teams. Lucidchart: Best for collaborative process mapping and complex diagramming across teams.

Description

Create highly-detailed and professional flowcharts, process maps, activity diagrams and more with Creately. This diagramming software helps in easy creation of plans, ideas, and knowledge ... Read More about Creately

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information ... Read More about Lucidchart

Entry Level Pricing

  • Starts from $4 , Billed Yearly
  • Starts from $0

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Creately and Lucidchart Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Creately and Lucidchart on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4 , Billed Yearly
      • $0

      Pricing Plans

      • Free

        Free

        • Free includes:

        • 3 editable Lucidchart documents

        • 60 shapes per Lucidchart document

        Show more +

      • Individual

        • Everything on Free plus:

        • Unlimited editable documents

        • Unlimited objects per document

        Show more +

      • Team

        $10

        /user

        • Everything on Individual plus:

        • Developer platform

        • Visual Activities advanced controls

        Show more +

      • Browse all pricing plans

      Pricing Page

      Creately pricing
      Lucidchart pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Creately User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      569

      68

      4

      1

      3

      267

      66

      9

      3

      11

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Creately for its ease of use, intuitive interface, and effective collaboration features, while noting limitations in advanced customization and marketplace options.

      What buyers like

      • Ease of use
      • Real-time collaboration
      • Predefined templates

      Common complaints

      • Limited advanced customization
      • Complexity for new users

      Buyer sentiment

      Overall positive sentiment highlights ease of collaboration and feature richness, tempered by concerns over billing issues and a learning curve.

      What buyers like

      • Ease of collaboration
      • Customer support quality
      • Feature variety and flexibility

      Common complaints

      • Billing and refund problems
      • Complexity and performance issues

      Pros and Cons

      • Predefined templates and diagram elements simplify project visualization

      • Intuitive drag-and-drop interface accelerates diagram creation

      • Real-time collaboration enhances teamwork on complex projects

      • Limited flexibility and customization for advanced users

      • Complexity for newcomers due to feature richness without sufficient support

      • Excellent customer service with quick refunds and support

      • User-friendly interface with strong collaboration features

      • Wide range of diagramming features and templates

      • Billing issues including unexpected charges requiring support intervention

      • Longer learning curve for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Creately or Lucidchart? Tell buyers what actually differs.

      List of Customers

      Customers

      Intel

      Intel

      Facebook

      Facebook

      NetFlix

      NetFlix

      Amazon

      Amazon

      Siemens

      Siemens

      Volkswagen

      Volkswagen

      Media and Screenshots

      Screenshots

      Visio Alternative Online

      3 Screenshots

      Create organized, efficient data flows in minutes

      5 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to Creately and Lucidchart in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Creately or Lucidchart?
      Creately edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Creately and Lucidchart offer a free trial?
      Lucidchart offers a free trial. Creately does not.
      What is the starting price of Creately vs Lucidchart?
      Creately starts at $4 /Month. Lucidchart starts at $0.
      What are the top alternatives to Creately?
      Top alternatives to Creately include Miro, FigJam, SmartDraw, Gliffy, Cacoo.
      What are the top alternatives to Lucidchart?
      Top alternatives to Lucidchart include Miro, FigJam, SmartDraw, Gliffy, Microsoft Visio.