NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Convin vs Recom.ai Comparison

Last updated:

Convin

4.7(633 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides ad…

Recom.ai

2.0(46,942 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Recom.ai is an essential platform for companies looking to speed up their product sell. The software provides the means to manage and upsell items with tailored recommendations. Businesses can use rule-specific designs a…

Convin leads on user satisfaction with a 4.7-star rating across 633 reviews.

Convin vs Recom.ai — at a glance

FeatureConvinRecom.ai
Rating4.7 / 52.0 / 5
Reviews63346,942
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareConversational Marketing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUS

Key differences between Convin and Recom.ai

  • Free trial: Convin offers a free trial; Recom.ai does not.
  • User satisfaction: Convin scores higher with a 4.7-star average.
  • Deployment: Convin supports SaaS/Web/Cloud; Recom.ai supports SaaS/Web/Cloud.

Convin vs Recom.ai — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Convin - Conversation Intelligence Software
Talk to an expert
Talk to an expert
Recom.ai - Conversational Marketing Software

Recom.ai

Discontinued

Visit website

Visit Website

Biggest differences

Start here before you go deeper into features.

Convin

AI-driven conversation intelligence for SMB sales teams to boost deal closures.

Choose if
  • You need AI-powered behavior analysis and spoken topic duration metrics for calls.
  • You are a sales manager or rep in a small to medium-sized business (11-1000 employees).
  • You want alerts and actionable feedback to optimize sales processes efficiently.
Consider alternatives if
  • Your company lacks a dedicated sales team to leverage conversation intelligence.
  • You require extensive customization, integrations, or transparent pricing upfront.

Recom.ai

Best for small to medium e-commerce stores needing AI-driven product recommendations.

Choose if
  • You run a small or medium online store seeking to boost sales with AI suggestions.
  • You want simple, rule-based templates to easily upsell related products.
  • You need a low-complexity, streamlined tool for marketing and sales teams.
Consider alternatives if
  • You require advanced enterprise-level customization and deep feature sets.
  • You prioritize high user satisfaction and transparent pricing information.

Convin: AI-driven conversation intelligence for SMB sales teams to boost deal closures. Recom.ai: Best for small to medium e-commerce stores needing AI-driven product recommendations.

Description

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More about Convin

Recom.ai is an essential platform for companies looking to speed up their product sell. The software provides the means to manage and upsell items with tailored recommendations. Businesses ... Read More about Recom.ai

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-500 employees501-1000 employees
Small BusinessMedium Business
Get pricing help

Visit website

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Convin and Recom.ai on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing

      Visit website

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US

      Convin User Reviews & Rating Comparison

      User Ratings

      2

      (based on 46942 reviews)

      Rating Distribution

      399

      64

      8

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express high satisfaction with Convin's AI-driven insights and call performance analytics, praising its ease of use and impact on sales effectiveness.

      What buyers like

      • AI-powered insights
      • Call performance metrics
      • User-friendly interface

      Common complaints

      • Lack of transparent pricing
      • Limited advanced customization options

      Buyer sentiment

      Overall buyer sentiment is negative, with many users dissatisfied despite the platform's AI recommendation features.

      What buyers like

      • AI-driven product suggestions
      • Ease of use for small businesses
      • Templates for upselling

      Common complaints

      • Low customer satisfaction and poor ratings
      • Lack of clear pricing and support information

      Pros and Cons

      • AI-powered conversation insights that help close more deals

      • Advanced metrics like behavior analysis and spoken topic duration

      • Alerts and feedback to optimize sales processes

      • Pricing is not publicly available, requiring sales contact

      • May lack advanced customization for large enterprises

      • AI-powered product recommendation algorithms

      • Rule-specific design templates for upselling

      • Ability to analyze and optimize sales outcomes

      • Low overall user rating (2.0 out of 5)

      • Limited pricing transparency and no clear pricing information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Venroy

      Venroy

      Fat McGrath Labs

      Fat McGrath Labs

      EmazingLights

      EmazingLights

      Top Alternatives to Convin and Recom.ai in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Convin or Recom.ai?
      Convin edges out the other on user ratings (4.7 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Convin and Recom.ai offer a free trial?
      Convin offers a free trial. Recom.ai does not.
      What is the starting price of Convin vs Recom.ai?
      Convin starts at Contact for pricing. Recom.ai starts at Contact for pricing.
      What are the top alternatives to Convin?
      Top alternatives to Convin include Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies.
      What are the top alternatives to Recom.ai?
      Top alternatives to Recom.ai include SalesUp! CRM, Drift, Automat, Drift Email, ChatFunnels.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.