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Compare ContactEngine vs Relevance AI

ContactEngine - Conversation Intelligence Software
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Relevance AI - New SaaS Software
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Overview

Description

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Unlock the potential of your data with Relevance AI – the easiest no-code AI platform. Our AI-powered algorithms can help you discover valuable and previously hidden data insights that will ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Features

Total Features

10 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $19
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          Expert's Review generated by AI

          ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

          Relevance AI delivers an intuitive and powerful no-code platform that bridges the gap between raw data and actionable insights. What impressed me most is its ability to handle complex data ...Read more

          Pros and Cons
          • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

          • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

          • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

          • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

          • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

          • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

          • Relevance AI empowers non-technical users to harness advanced AI capabilities without writing code, dramatically lowering the barrier to entry for AI-driven data insights.

          • With tools for unstructured data analysis, semantic search, topic modeling, and zero-shot classification, the platform provides robust utilities for diverse data tasks.

          • Designed for real-time operations, Relevance AI ensures timely data processing and insight delivery, making it ideal for dynamic business environments.

          • The platform excels at uncovering hidden patterns and trends in large datasets, helping businesses make smarter, data-backed decisions.

          • Data scientists seeking deep customization or unique model training might find the no-code environment somewhat restrictive.

          • The accuracy of insights is highly reliant on the quality and structure of input data, which can be a limitation for companies with fragmented datasets.

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Roku

          Roku

          AKQA

          AKQA

          Asahi

          Asahi

          Media and Screenshots

          Screenshots
          ContactEngine

          2 Screenshots

          AI Tag View

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ContactEngine nor Relevance AI offers a free trial.

          ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

          Relevance AI is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Relevance AI begins at $19/month, while pricing details for ContactEngine are unavailable.

          Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

          Some top alternatives to Relevance AI includes Qualified, Arize AI, AI Consulting Tools, Workvivo, Eclipse AI, SparkLight, AI Surge, LinkedAI and now ai.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].