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ConnectWise Control vs Thinfinity Remote Workspace Comparison

Last updated:

ConnectWise Control

4.3(906 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Thinfinity Remote Workspace

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Thinfinity Remote Workspace provides an ideal, cost-efficient solution for businesses that are looking to use their existing identity provider investments as a secure authentication process and security protection. With…

ConnectWise Control leads on user satisfaction with a 4.3-star rating across 906 reviews.

ConnectWise Control vs Thinfinity Remote Workspace — at a glance

FeatureConnectWise ControlThinfinity Remote Workspace
Rating4.3 / 5—
Reviews906—
Starting price$33 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyGlobalGlobal

Key differences between ConnectWise Control and Thinfinity Remote Workspace

  • Pricing: ConnectWise Control starts at $33 /month. Thinfinity Remote Workspace pricing is not publicly listed.
  • Free trial: ConnectWise Control offers a free trial; Thinfinity Remote Workspace does not.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Thinfinity Remote Workspace targets Large Enterprises and Medium Business.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Thinfinity Remote Workspace supports SaaS/Web/Cloud.

ConnectWise Control vs Thinfinity Remote Workspace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
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ConnectWise Control vs Thinfinity Remote Workspace: Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Thinfinity Remote Workspace

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Thinfinity Remote Workspace tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Thinfinity Remote Workspace provides an ideal, cost-efficient solution for businesses that are looking to use their existing identity provider investments as a secure authentication process ... Read More about Thinfinity Remote Workspace

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.9/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

4.35

(906)

Best Company Size

10-500 employeesMedium to Large Enterprises
—
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
  • Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
  • Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
  • Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively

Software Demo

Demo

No software demo available

Thinfinity Remote Workspace has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do ConnectWise Control and Thinfinity Remote Workspace Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Control and Thinfinity Remote Workspace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing

      Pricing information not available

      ConnectWise Control vs Thinfinity Remote Workspace: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      ConnectWise Control vs Thinfinity Remote Workspace Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      671

      112

      67

      30

      61

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      What buyers like

      • Secure authentication
      • Multi-factor authentication
      • Integration with popular IdPs

      Common complaints

      • Limited customization options
      • May require technical knowledge
      • Not suitable for small businesses

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Thinfinity provides robust security features for remote access.

      • Integration with popular IdPs enhances user authentication.

      • The platform is cost-efficient for businesses with existing IdP investments.

      • Customization may be limited for specific business needs.

      • Technical knowledge may be required for setup.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ConnectWise Control or Thinfinity Remote Workspace? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to ConnectWise Control and Thinfinity Remote Workspace in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or Thinfinity Remote Workspace?
      ConnectWise Control edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and Thinfinity Remote Workspace offer a free trial?
      ConnectWise Control offers a free trial. Thinfinity Remote Workspace does not.
      What is the starting price of ConnectWise Control vs Thinfinity Remote Workspace?
      ConnectWise Control starts at $33 /month. Thinfinity Remote Workspace starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include FixMe.IT, VNC Connect, BeyondTrust Remote Support, LogMeIn Rescue, ScreenMeet.
      What are the top alternatives to Thinfinity Remote Workspace?
      Top alternatives to Thinfinity Remote Workspace include CACHATTO, Xage, AeroAdmin, RemotePC, LogMeIn Pro.