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ConnectWise Control vs Pilixo Remote Access Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Pilixo Remote Access

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share photos, download music, or even p…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

SpotSaaS Analysis

ConnectWise ControlPilixo Remote Access

The core difference between ConnectWise Control and Pilixo Remote Access is that ConnectWise Control offers advanced remote support features tailored for IT teams in medium to large enterprises, while Pilixo Remote Access lacks detailed information on its offerings and target market. Ideal buyers for ConnectWise Control are IT services and managed service providers looking for robust security and functionality, whereas Pilixo Remote Access may appeal to users seeking a more general remote access solution without specific requirements.

- Best for IT teams needing secure, feature-rich remote support - Ideal for medium to large enterprises with 10-500 employees - Offers advanced tools like file transfer and multi-monitor viewing - Strong security features including encryption and user authentication - Typical users include IT Support Technicians and Network Engineers - Priced at $33

- Lacks detailed information on features and target market - No specific company size or ideal user base mentioned - Pricing information is not available - May appeal to users seeking general remote access solutions - No advanced features highlighted - Information on security measures is unspecified

ConnectWise Control vs Pilixo Remote Access — at a glance

FeatureConnectWise ControlPilixo Remote Access
Rating4.5 / 5
Reviews3,817
Starting price$33 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between ConnectWise Control and Pilixo Remote Access

  • Pricing: ConnectWise Control starts at $33 /month. Pilixo Remote Access pricing is not publicly listed.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Pilixo Remote Access targets Large Enterprises and Medium Business.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Pilixo Remote Access supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

ConnectWise Control vs Pilixo Remote Access — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
Talk to an expert
Talk to an expert
Pilixo Remote Access
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Pilixo Remote Access

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Pilixo Remote Access tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share ... Read More about Pilixo Remote Access

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Software Demo

Demo

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How do ConnectWise Control and Pilixo Remote Access Compare on Features?

Total Features

6 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ConnectWise Control and Pilixo Remote Access on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      671

      112

      67

      30

      61

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      What buyers like

      • Easy file access
      • Secure connections
      • User-friendly interface

      Common complaints

      • Limited features compared to competitors
      • May require technical setup
      • Performance can vary

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Simplifies remote access for home users.

      • Secure connections ensure data safety.

      • User-friendly interface makes it accessible.

      • Limited features may not meet business needs.

      • Setup can be challenging for non-technical users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      Pilixo Remote Access screenshot

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ConnectWise Control and Pilixo Remote Access in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or Pilixo Remote Access?
      ConnectWise Control edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and Pilixo Remote Access offer a free trial?
      Yes, both ConnectWise Control and Pilixo Remote Access offer a free trial.
      What is the starting price of ConnectWise Control vs Pilixo Remote Access?
      ConnectWise Control starts at $33 /month. Pilixo Remote Access starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to Pilixo Remote Access?
      Top alternatives to Pilixo Remote Access include Sygma Connect, RemoteView, Dameware Mini Remote Control, ScreenMeet, Splashtop Remote Support.

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