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ConnectWise Control vs Lyno Comparison

Last updated:

ConnectWise Control

4.3(906 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Lyno

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Lyno is a remote access software that offers features that make it the best solution for remote control and computer monitoring.It is an enterprise grade SaaS (Software as a Service) offering that provides remote access…

ConnectWise Control leads on user satisfaction with a 4.3-star rating across 906 reviews.

ConnectWise Control vs Lyno — at a glance

FeatureConnectWise ControlLyno
Rating4.3 / 5
Reviews906
Starting price$33 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyGlobalGlobal

Key differences between ConnectWise Control and Lyno

  • Pricing: ConnectWise Control starts at $33 /month. Lyno pricing is not publicly listed.
  • Free trial: ConnectWise Control offers a free trial; Lyno does not.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Lyno targets Large Enterprises and Medium Business.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Lyno supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

ConnectWise Control vs Lyno — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
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Lyno
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Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Lyno

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Lyno tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Lyno is a remote access software that offers features that make it the best solution for remote control and computer monitoring.It is an enterprise grade SaaS (Software as a Service) ... Read More about Lyno

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.35

(906)

Best Company Size

10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
  • Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.

Lyno

No key benefits available yet.

Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

Lyno

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
  • Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
  • Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively

Lyno

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Lyno has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do ConnectWise Control and Lyno Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Control and Lyno on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing
      Lyno pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      671

      112

      67

      30

      61

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      What buyers like

      • Enterprise-grade security
      • Web browser access
      • Comprehensive monitoring features

      Common complaints

      • Higher pricing for small businesses
      • Complex setup process
      • May require IT support

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Enterprise-grade security ensures data protection.

      • Web browser access simplifies remote management.

      • Comprehensive monitoring tools enhance oversight.

      • Higher pricing may not suit smaller businesses.

      • Complex setup may require IT expertise.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ConnectWise Control or Lyno? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to ConnectWise Control and Lyno in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or Lyno?
      ConnectWise Control edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and Lyno offer a free trial?
      ConnectWise Control offers a free trial. Lyno does not.
      What is the starting price of ConnectWise Control vs Lyno?
      ConnectWise Control starts at $33 /month. Lyno starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to Lyno?
      Top alternatives to Lyno include Zoho Assist, GoToMyPC, ISL Online, BeyondTrust Remote Support, ShowMyPC.