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ConnectWise Control vs CoScreen Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

CoScreen

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

CoScreen is a remote access software that lets you enjoy the benefits of sharing your screen with others in the comfort of your own home or office.It is an easy to use, multi-functional remote access software application…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

SpotSaaS Analysis

ConnectWise ControlCoScreen

The core difference between ConnectWise Control and CoScreen lies in ConnectWise Control's focus on providing secure, feature-rich remote support tailored for IT teams, while CoScreen's specific offerings and target audience remain unclear. Ideal buyers for ConnectWise Control are medium to large enterprises with IT teams, whereas CoScreen may appeal to teams needing collaborative screen sharing but lacks defined user specifications.

- Best for IT teams needing secure remote support - Offers advanced features like file transfer and multi-monitor viewing - Ideal for medium to large enterprises (10-500 employees) - Strong security with encryption and user authentication - Typical users include IT Support Technicians and Help Desk Specialists - Suitable for industries like Cybersecurity, Healthcare, and Education

- Specific features and target audience not clearly defined - May appeal to teams needing collaborative screen sharing - Pricing and company size information not available - Lacks detailed use cases or ideal buyer profiles - Potentially useful for remote collaboration scenarios - Further information needed to assess suitability

ConnectWise Control vs CoScreen — at a glance

FeatureConnectWise ControlCoScreen
Rating4.5 / 5
Reviews3,817
Starting price$33 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between ConnectWise Control and CoScreen

  • Pricing: ConnectWise Control starts at $33 /month. CoScreen pricing is not publicly listed.
  • Free trial: ConnectWise Control offers a free trial; CoScreen does not.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; CoScreen supports SaaS/Web/Cloud.

ConnectWise Control vs CoScreen — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
Talk to an expert
Talk to an expert
CoScreen
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

CoScreen

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. CoScreen tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

CoScreen is a remote access software that lets you enjoy the benefits of sharing your screen with others in the comfort of your own home or office.It is an easy to use, multi-functional ... Read More about CoScreen

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

CoScreen

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

CoScreen

No alternatives guidance available yet.

Software Demo

Demo

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How do ConnectWise Control and CoScreen Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ConnectWise Control and CoScreen on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      671

      112

      67

      30

      61

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      What buyers like

      • Easy screen sharing
      • Multi-functional features
      • Remote support capabilities

      Common complaints

      • May lack advanced security features
      • Performance can vary with connection
      • Limited offline capabilities

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • User-friendly interface facilitates quick adoption.

      • Offers a variety of collaborative features for teams.

      • Supports both remote access and file sharing seamlessly.

      • Performance may decline with poor internet.

      • Security features may not meet all enterprise needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to ConnectWise Control and CoScreen in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or CoScreen?
      ConnectWise Control edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and CoScreen offer a free trial?
      ConnectWise Control offers a free trial. CoScreen does not.
      What is the starting price of ConnectWise Control vs CoScreen?
      ConnectWise Control starts at $33 /month. CoScreen starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to CoScreen?
      Top alternatives to CoScreen include Zoho Assist, GoToMyPC, ISL Online, BeyondTrust Remote Support, ShowMyPC.

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