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Compare CloudTalk vs CloudContactAI

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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

CloudContactAI is an all-encompassing marketing solution specifically tailored to small businesses. With its efficient web-based portal, clients can engage in two-way, real-time ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Starts from $25
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25 , Billed Yearly
        • $25
        Pricing Plans
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

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        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

          Show more +

        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        Excellent

        9

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        CloudContactAI has received consistent praise for its user-friendly interface and efficient communication capabilities, making it a superior solution for seamless customer communications. Users ...Read more

        Pros and Cons
        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Seamless communication through SMS, Email, and Voice with personalized messaging capabilities.

        • Easy-to-use platform with robust features for efficient customer communication.

        • Cost-effective solution compared to alternatives like MailChimp and Klaviyo.

        • Excellent customer service and helpful support.

        • Limited reporting capabilities, some users desire more in-depth reporting options.

        • Need for further expansion in integrations library to enhance connectivity with different tools.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots
        Agent Information

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both CloudTalk and CloudContactAI offer a Free Trial.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        CloudContactAI is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for CloudContactAI Starts at $25/Month.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Some top alternatives to CloudContactAI includes Zoho Campaigns, ExpertTexting, SMS Gateway Hub, MOBtexting, SimpleTexting, MessageDesk, SendHub and Buddy Texts.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].