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Cloudbeds vs SkyTouch Hotel OS Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

SkyTouch Hotel OS

4.5(151 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

SkyTouch is a powerful and intuitive hotel management system. It's a complete package that encompasses everything a hotel needs to manage operations, distribution, sales and marketing – this software solution on the mark…

SkyTouch Hotel OS leads on user satisfaction with a 4.5-star rating across 151 reviews.

Cloudbeds vs SkyTouch Hotel OS — at a glance

FeatureCloudbedsSkyTouch Hotel OS
Rating4.3 / 54.5 / 5
Reviews63151
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Cloudbeds and SkyTouch Hotel OS

  • Free trial: SkyTouch Hotel OS offers a free trial; Cloudbeds does not.
  • Target audience: Cloudbeds is built for Large Enterprises and Medium Business, while SkyTouch Hotel OS targets Individuals and Large Enterprises.
  • User satisfaction: SkyTouch Hotel OS scores higher with a 4.5-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; SkyTouch Hotel OS supports SaaS/Web/Cloud.

Cloudbeds vs SkyTouch Hotel OS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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SkyTouch Hotel OS - Hotel Management Software
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Talk to an expert

Free PDF comparison

Download this Cloudbeds vs SkyTouch Hotel OS comparison

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Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

SkyTouch Hotel OS

Best for

Individuals, Large Enterprises, Medium Business

Cloudbeds typically suits Large Enterprises and Medium Business. SkyTouch Hotel OS tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

SkyTouch is a powerful and intuitive hotel management system. It's a complete package that encompasses everything a hotel needs to manage operations, distribution, sales and marketing – ... Read More about SkyTouch Hotel OS

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

Best Company Size

Small BusinessMedium Business
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Software Demo

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How do Cloudbeds and SkyTouch Hotel OS Compare on Features?

Total Features

13 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Cloudbeds and SkyTouch Hotel OS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cloudbeds pricing
      SkyTouch Hotel OS pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      8

      1

      3

      8

      13

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is very strong across 14 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface with easy navigation, especially during check-in and check-out processes.
      • Quick to learn and use, making training efficient for new users.
      • Detailed reports and pages are easily accessible and understandable.

      Common complaints

      • Terminology and certain features may be initially unclear and require training to fully grasp.
      • Complex rate management aspects can be challenging to understand.
      • Method of charging guests can be counter-intuitive, affecting user-friendliness.

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Comprehensive features cover all hotel operations.

      • Mobile check-in enhances guest experience.

      • Intuitive design improves staff efficiency.

      • Setup may be complex and time-consuming.

      • Higher costs may deter smaller hotels.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      Cobblestone Hotels

      Cobblestone Hotels

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Cloudbeds and SkyTouch Hotel OS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or SkyTouch Hotel OS?
      SkyTouch Hotel OS edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and SkyTouch Hotel OS offer a free trial?
      SkyTouch Hotel OS offers a free trial. Cloudbeds does not.
      What is the starting price of Cloudbeds vs SkyTouch Hotel OS?
      Cloudbeds starts at Contact for pricing. SkyTouch Hotel OS starts at Contact for pricing.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to SkyTouch Hotel OS?
      Top alternatives to SkyTouch Hotel OS include Cloudbeds, eZee Absolute, MyHotelLine PMS, KWHotel, HotelSilverlight.

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