NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Clearwave vs Relatient vs WELL Comparison

Last updated:

Clearwave

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility verification, customizable forms, an…

Relatient

4.8(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-…

WELL

4.9(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

WELL is a communication platform bringing modern automation to the patient experience. Our two-way digital solution plug into medical and administrative systems, allowing quick access to vital information. Content creato…

Relatient leads on user satisfaction with a 4.8-star rating across 21 reviews.

Clearwave vs Relatient vs WELL — at a glance

FeatureClearwaveRelatientWELL
Rating4.8 / 54.9 / 5
Reviews2163
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement SoftwarePatient Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours
CertificationsHIPAAHIPAAHIPAA
Data residencyUSUSUS

Key differences between Clearwave and Relatient

  • Deployment: Clearwave supports SaaS/Web/Cloud, Mobile - iOS; Relatient supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Clearwave vs Relatient vs WELL — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Clearwave - New SaaS Software
Talk to an expert
Talk to an expert
Relatient - New SaaS Software
Talk to an expert
Talk to an expert
WELL - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Clearwave

Best for healthcare providers needing integrated, multi-device patient check-in solutions.

Choose if
  • You require seamless integration with multiple EMR/EHR and PMS systems.
  • You want real-time insurance eligibility verification during patient check-in.
  • You need flexible check-in options via mobile, tablet, or kiosk devices.
Consider alternatives if
  • You are a small practice without EMR/EHR integration needs.
  • You need transparent, out-of-the-box pricing information upfront.

Relatient

Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.

Choose if
  • You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
  • Your organization needs real-time patient notifications about delays and schedule changes.
  • You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
Consider alternatives if
  • You operate a small practice with low patient volume and minimal engagement needs.
  • You need transparent, fixed pricing or advanced marketing automation features for patient outreach.

WELL

Best for healthcare providers needing integrated, real-time patient communication.

Choose if
  • You require seamless integration with existing medical and administrative systems.
  • You want to track patient feedback in real time to improve engagement.
  • You need a unified platform that harmonizes communication between patients and professionals.
Consider alternatives if
  • You operate a small clinic with minimal digital infrastructure.
  • You need transparent, fixed pricing upfront for budgeting purposes.

Clearwave: Best for healthcare providers needing integrated, multi-device patient check-in solutions. Relatient: Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.

Description

Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility ... Read More about Clearwave

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates ... Read More about Relatient

WELL is a communication platform bringing modern automation to the patient experience. Our two-way digital solution plug into medical and administrative systems, allowing quick access to ... Read More about WELL

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(21)

4.9

(63)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Clearwave, Relatient and WELL Compare on Features?

Total Features

6 Features

6 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Clearwave, Relatient and WELL on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Other Details

        Organization Types supported

        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Clearwave vs Relatient User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        11

        2

        0

        0

        0

        25

        2

        0

        0

        0

        23

        1

        1

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        No user reviews or ratings available to determine buyer sentiment.

        What buyers like

        • Fast patient check-in
        • Real-time insurance verification
        • Customizable forms

        Common complaints

        • Limited to healthcare sector
        • May require training
        • Integration complexity

        Buyer sentiment

        Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance.

        What buyers like

        • Ease of use
        • Reliable appointment reminders
        • Effective patient communication

        Common complaints

        • Lack of pricing transparency
        • Limited marketing features

        Buyer sentiment

        Users highly appreciate WELL's ability to streamline patient communication and improve healthcare management, reflected in a strong 4.9 rating.

        What buyers like

        • Ease of integration
        • Real-time feedback tracking
        • Improved patient communication

        Common complaints

        • Lack of pricing transparency
        • Complex setup process

        Pros and Cons

        • Seamless integration with 50 popular EMR/EHR and PMS systems

        • Real-time insurance eligibility verification

        • Multiple check-in options including mobile, tablet, and kiosk

        • Pricing is quotation based and not publicly available

        • No available user ratings or reviews to assess performance

        • Effective reduction of patient no-shows through automated reminders

        • HIPAA compliant encrypted communication via voice, text, and email

        • Real-time patient notifications about delays and schedule changes

        • Pricing is quotation based and not publicly disclosed

        • Limited information on marketing features and integrations

        • Seamless integration with medical and administrative systems

        • Real-time patient feedback tracking

        • Streamlined communication between patients and healthcare professionals

        • Pricing is quotation based and not publicly available

        • Limited information on specific features and customization options

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Raleigh Neurology

        Raleigh Neurology

        VisionFirst Eye Center

        VisionFirst Eye Center

        The EYe Care Institute

        The EYe Care Institute

        Hospital Sisters Health System

        Hospital Sisters Health System

        Vancouver Clinic

        Vancouver Clinic

        ONE Pediatrics

        ONE Pediatrics

        Cedars Sanai

        Cedars Sanai

        NYU Langone Health

        NYU Langone Health

        Unity Point Health

        Unity Point Health

        Media and Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Clearwave or Relatient?
        Relatient edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Clearwave and Relatient offer a free trial?
        Neither Clearwave nor Relatient currently lists a free trial.
        What is the starting price of Clearwave vs Relatient?
        Clearwave starts at Contact for pricing. Relatient starts at Contact for pricing.
        What are the top alternatives to Clearwave?
        Top alternatives to Clearwave include OneTap Check-In, ClinicSoftware.com, Spectra Visitor Management, AdvancedScheduling, Qualified.
        What are the top alternatives to Relatient?
        Top alternatives to Relatient include AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling, skedule.care.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.