WELL Reviews in June 2026: User Ratings, Pros & Cons

"Patient communication has been so smooth!"

What do you like best about Artera? Telling patients they can text the number they called to schedule is so nice, and getting texted photos of ID's or Rx's has gone much more smoothly. I have felt like communication is quicker and easier as most people are more used to responding through text than picking up the phone.

"Amazing platform for Health Care"

What do you like best about Artera? I love that this product is integrated with our EMR. What do you dislike about Artera?

"Using well app to manage program participation for patients"

What do you like best about Artera? Ability to star patients. Instant feedback from patients. Good internal communications features. Language support is also a massive plus bc it makes life a lot easier for our non-English speaking patients

"Get Well, your clients/patients will thank you!"

What do you like best about Artera? Being able to text our patients. They find it SO convenient they don't have to call the office What do you dislike about Artera?

"Business"

What do you like best about Artera? I like that we can communicate with people, that they can send pictures, forms and just ask general questions about anything and we get them the answers.

"Great way to communicate with patients"

What do you like best about Artera? I like how happy patients are to get text messages What do you dislike about Artera?

"Great information; advised when patient have arrived"

What do you like best about Artera? The application is easy to use. Alerts when a patient has arrived for an appointment or received cancellations What do you dislike about Artera?

"Great Customer Service"

What do you like best about Artera? Prompt customer support, willing to test new functionalities, the system itself is intuitive, we love it! What do you dislike about Artera?

"Its very easy to use, makes communicating with patients and fellow employees easier."

What do you like best about Artera? Through WELL we can easy communicate with patients, as not everyone is available over the phone, makes easier to keep track of transcripts with patients. The quick response function helps with saving time and giving out information error free.

"Easy to use and convenient"

What do you like best about Artera? I like how the interface is easy to view and use. I like how I can favorite my patients for easier access. It's great that it links to our Nextgen system so that patient appointment reminders are automatically set so our support staff can help us on things that have more priority. It's also nice that we can message our employees internally for patient issues. Lastly, I like how WELL sends me an email when I do not address a message that was sent to me the ...