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Citrus vs PayU Comparison

Last updated:

Citrus

4.2(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. Its in-house processing model giv…

PayU

1.5(55 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PayU is an online payment processing platform used by e-commerce merchants and online businesses in emerging markets — particularly India, Eastern Europe, and Latin America — to accept credit and debit card payments from…

Citrus leads on user satisfaction with a 4.2-star rating across 3 reviews.

Citrus vs PayU — at a glance

FeatureCitrusPayU
Rating4.2 / 51.5 / 5
Reviews355
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Processing Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobal

Key differences between Citrus and PayU

  • User satisfaction: Citrus scores higher with a 4.2-star average.
  • Deployment: Citrus supports SaaS/Web/Cloud, Mobile - Android; PayU supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Citrus vs PayU — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Citrus - Payment Gateway Software
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PayU - Payment Processing Software
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Citrus vs PayU: Biggest differences

Start here before you go deeper into features.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

PayU

Best for

Large Enterprises, Medium Business, Small Business

Citrus typically suits Large Enterprises and Medium Business. PayU tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. ... Read More about Citrus

PayU is an online payment processing platform used by e-commerce merchants and online businesses in emerging markets — particularly India, Eastern Europe, and Latin America — to accept ... Read More about PayU

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.17

(3)

1.47

(55)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Citrus and PayU Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Citrus and PayU on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Citrus vs PayU: Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Citrus vs PayU Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Citrus User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      1

      0

      0

      0

      4

      2

      2

      1

      48

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Buyer sentiment

      Buyer sentiment is cautious across 57 reviews, with several recurring concerns in feedback.

      What buyers like

      • Easy to use
      • Robust payment solutions
      • Supports multiple payment methods

      Common complaints

      • Limited international support
      • Fees can be high
      • Basic reporting features

      Pros and Cons

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      • User-friendly interface simplifies payment acceptance

      • Supports various payment methods for customer convenience

      • Quick setup allows for immediate use

      • International support may be limited

      • Transaction fees can be high

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Citrus or PayU? Tell buyers what actually differs.

      Citrus and PayU Customers

      Customers

      No Customers information available.

      OLA

      OLA

      Myntra

      Myntra

      Dream11

      Dream11

      Media and Screenshots

      Screenshots

      No screenshots available.

      PayUmoney Payouts

      6 Screenshots

      Videos

      No videos available.

      video-0

      5 Videos

      Top Alternatives to Citrus and PayU in 2026

      Alternatives

      PayU - Payment Processing Software
      PayU

      1.47

      WePay - Payment Processing Software
      WePay

      4.47

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Citrus or PayU?
      Citrus edges out the other on user ratings (4.2 vs 1.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Citrus and PayU offer a free trial?
      Neither Citrus nor PayU currently lists a free trial.
      What is the starting price of Citrus vs PayU?
      Citrus starts at Contact for pricing. PayU starts at Contact for pricing.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.
      What are the top alternatives to PayU?
      Top alternatives to PayU include JusPay, PangoPay, Global Payments, Paytm Payment Gateway, Razorpay.