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ChatWork vs Workstorm Comparison

Last updated:

ChatWork

4.3(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Workstorm

4.3(37 reviews)

Starting at $12.50 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Workstorm is a business instant messaging software. The company's products enable businesses to communicate and share information electronically, providing a real-time virtual communication link between employees, custom…

Workstorm leads on user satisfaction with a 4.3-star rating across 37 reviews.

ChatWork vs Workstorm — at a glance

FeatureChatWorkWorkstorm
Rating4.3 / 54.3 / 5
Reviews4137
Starting priceContact for pricing$12.50 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between ChatWork and Workstorm

  • Pricing: Workstorm starts at $12.50 /User/Month. ChatWork pricing is not publicly listed.
  • Free trial: Workstorm offers a free trial; ChatWork does not.
  • User satisfaction: Workstorm scores higher with a 4.3-star average.
  • Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Workstorm supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

ChatWork vs Workstorm — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatWork - Business Instant Messaging Software
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Workstorm - Business Instant Messaging Software
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ChatWork vs Workstorm: Biggest differences

Start here before you go deeper into features.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Workstorm

Best for

Large Enterprises, Medium Business, Small Business

ChatWork typically suits Large Enterprises and Medium Business. Workstorm tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Workstorm is a business instant messaging software. The company's products enable businesses to communicate and share information electronically, providing a real-time virtual communication ... Read More about Workstorm

Entry Level Pricing

  • Not Available
  • Starts from $12.50 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.32

(41)

4.35

(37)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do ChatWork and Workstorm Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ChatWork and Workstorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $12.50 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Messaging: Unlimited

        • Video Conferencing Calls: Unlimited

        • Video Conferencing Participants: 100

        Show more +

      • Elite

        • Messaging: Unlimited

        • Video Conferencing Calls: Unlimited

        • Video Conferencing Participants: 200

        Show more +

      • Enterprise

        • Messaging: Unlimited

        • Video Conferencing Calls: Unlimited

        • Video Conferencing Participants: 200

        Show more +

      Pricing Page

      ChatWork pricing
      Workstorm pricing

      ChatWork vs Workstorm: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      ChatWork vs Workstorm Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ChatWork User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      24

      13

      4

      0

      0

      25

      11

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      Buyer sentiment

      Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

      What buyers like

      • Real-time communication
      • Group and one-to-one IM
      • Troubleshooting support

      Common complaints

      • Limited integrations
      • Requires internet access
      • Not ideal for offline use

      Pros and Cons

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      • Real-time communication enhances collaboration.

      • User-friendly interface promotes easy adoption.

      • Troubleshooting support aids in resolving issues.

      • Limited integrations may hinder workflow.

      • Requires stable internet for optimal use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ChatWork or Workstorm? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      ChatWork Account

      1 Screenshots

      File Report

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to ChatWork and Workstorm in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ChatWork or Workstorm?
      Workstorm edges out the other on user ratings (4.3 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ChatWork and Workstorm offer a free trial?
      Workstorm offers a free trial. ChatWork does not.
      What is the starting price of ChatWork vs Workstorm?
      ChatWork starts at Contact for pricing. Workstorm starts at $12.50 /User/Month.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include talkspirit, Hibox, Edworking, Microsoft Kaizala, Output Messenger.
      What are the top alternatives to Workstorm?
      Top alternatives to Workstorm include Hubgets, Output Messenger, Crypho, Mattermost, Brosix.