CareStack vs Dentrix Ascend vs Eclipse PM Comparison
CareStack
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
CareStack is a cloud-based dental practice management platform designed to help single practices, emerging groups, and enterprise DSOs streamline their operations from a single, secure system. Built for dental profession…
Dentrix Ascend
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Dentrix Ascend is a comprehensive, integrated software suite designed to improve the efficiency of practices operating in private practice office, multi-office and corporate environments. Ascend offers significant produc…
Eclipse PM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP Notes and secure PDF submission. HI…
CareStack leads on user satisfaction with a 4.7-star rating across 73 reviews.
CareStack vs Dentrix Ascend vs Eclipse PM — at a glance
| Feature | CareStack | Dentrix Ascend | Eclipse PM |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.1 / 5 | 3.6 / 5 |
| Reviews | 73 | 234 | 11 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Medical Practice Management Software | Medical Practice Management Software | Medical Practice Management Software |
| Integrations | 8+ apps | — | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows |
| API | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours | Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA | HIPAA |
| Data residency | Global | Global | US |
Key differences between CareStack and Dentrix Ascend
- Free trial: CareStack offers a free trial; Dentrix Ascend does not.
- Target audience: CareStack is built for Individuals and Large Enterprises, while Dentrix Ascend targets Large Enterprises and Medium Business.
- User satisfaction: CareStack scores higher with a 4.7-star average.
- Deployment: CareStack supports SaaS/Web/Cloud; Dentrix Ascend supports SaaS/Web/Cloud.
Compare CareStack vs Dentrix Ascend vs Eclipse PM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized dental practices and DSOs needing integrated management.
- You manage a multi-location dental practice or DSO requiring centralized workflows
- You need strong integrations with imaging, VoIP, eRx, and financing systems
- You want built-in automation for reminders, claims, payments, and patient communication
- You run a very small or startup clinic without dedicated administrative staff
- You require fully transparent pricing available upfront without scheduling demos
Best for cloud-based dental practice management with efficient scheduling and visualization.
- You operate a private or multi-office dental practice needing centralized cloud access.
- You want integrated statistical tools for probe selection and tooth matching.
- You value a user-friendly interface that streamlines scheduling, payments, and patient management.
- You run a very small dental group with a limited budget due to pricing concerns.
- You require extensive customization or concurrent multi-view scheduling capabilities.
Large Enterprises, Medium Business, Small Business
CareStack: Best for medium-sized dental practices and DSOs needing integrated management. Dentrix Ascend: Best for cloud-based dental practice management with efficient scheduling and visualization.
Description | CareStack is a cloud-based dental practice management platform designed to help single practices, emerging groups, and enterprise DSOs streamline their operations from a single, secure ... Read More about CareStack | Dentrix Ascend is a comprehensive, integrated software suite designed to improve the efficiency of practices operating in private practice office, multi-office and corporate environments. ... Read More about Dentrix Ascend | Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP ... Read More about Eclipse PM |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 10-250 employeesMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Efficiency Boost: Consolidates all essential dental practice functions into one secure platform, reducing administrative work and duplication.
- Improved Patient Experience: Offers portals, reminders, and digital forms that enhance communication and convenience for patients.
- Revenue Optimization: Robust billing and claims management tools help practices increase collections and reduce denials.
No key benefits available yet.
No key benefits available yet.
Best fit
- 10–250 Employees
- Dental Practices, Dental Service Organizations (DSOs), Pediatric Dentistry, Orthodontics, Oral Surgery Clinics
- Dentists, Orthodontists, Dental Office Managers, Practice Administrators, Billing Specialists, Hygienists
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some practices prefer simpler platforms with fewer features to avoid the complexity that comes with CareStack’s comprehensive system.
- Users seeking more specialized integrations with niche dental imaging or lab management tools may opt for competitors that better support those workflows.
- Smaller practices with limited staff may find CareStack too feature-heavy for their needs, preferring lightweight solutions that are easier to navigate.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |  Eclipse PM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do CareStack, Dentrix Ascend and Eclipse PM Compare on Features?
Total Features | 12 Features | 8 Features | 0 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No features |
Get Quote | Get Quote | Get Quote |
Compare CareStack, Dentrix Ascend and Eclipse PM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | — |
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HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | — | — |
Multi-Factor Auth (MFA) | ✓ Yes | — | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | — | — |
Data Residency | 🌐 Global | 🌐 Global | 🇺🇸 US |
CareStack vs Dentrix Ascend User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise CareStack for its ease of use, strong customer support, and ability to streamline dental practice workflows, though some note a learning curve and pricing opacity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Dentrix Ascend's cloud accessibility, user-friendly interface, and efficiency, though some express concerns about support, pricing, and certain feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Dental Depot  Plum Dental  Enable Dental | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  6 Screenshots |  6 Screenshots | No screenshots available. |
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Videos |  1 Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CareStack or Dentrix Ascend?
- CareStack edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CareStack and Dentrix Ascend offer a free trial?
- CareStack offers a free trial. Dentrix Ascend does not.
- What is the starting price of CareStack vs Dentrix Ascend?
- CareStack starts at Contact for pricing. Dentrix Ascend starts at Contact for pricing.
- What are the top alternatives to CareStack?
- Top alternatives to CareStack include Teledentix, ChiroCloud, Curve Hero, Lighthouse 360, axiUm.
- What are the top alternatives to Dentrix Ascend?
- Top alternatives to Dentrix Ascend include Teledentix, CareStack, Curve Hero, axiUm, Planet DDS.