CallView 360 vs Retreaver Comparison
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
Retreaver
Starting at $25 /Month
- Free Trial
- Individuals
- Large Enterprises
Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organ…
Retreaver leads on user satisfaction with a 4.9-star rating across 100 reviews.
SpotSaaS Analysis
CallView 360Retreaver
CallView 360 is tailored for medium to large call centers that require comprehensive integration with Microsoft Dynamics CRM, while Retreaver is designed for small to medium businesses seeking a quick and easy setup for tracking inbound calls. Ideal buyers for CallView 360 are larger organizations focused on detailed call data, whereas Retreaver suits smaller businesses looking to efficiently convert calls into customers.
- Best for medium to large call centers - Deep integration with Microsoft Dynamics CRM - Provides detailed inbound call data - Includes caller ID and call metadata - Ideal for organizations needing comprehensive tracking - Not priced publicly
- Best for small to medium businesses - Quick and easy call tracking setup - Focused on converting inbound calls - Affordable pricing at $25 - Ideal for businesses needing rapid deployment - Emphasizes qualifying inbound calls
CallView 360 vs Retreaver — at a glance
| Feature | CallView 360 | Retreaver |
|---|---|---|
| Rating | 4.8 / 5 | 4.9 / 5 |
| Reviews | 4 | 100 |
| Starting price | Contact for pricing | $25 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between CallView 360 and Retreaver
- Pricing: Retreaver starts at $25 /Month. CallView 360 pricing is not publicly listed.
- Free trial: Retreaver offers a free trial; CallView 360 does not.
- Target audience: CallView 360 is built for Large Enterprises and Medium Business, while Retreaver targets Individuals and Large Enterprises.
- User satisfaction: Retreaver scores higher with a 4.9-star average.
- Deployment: CallView 360 supports SaaS/Web/Cloud; Retreaver supports SaaS/Web/Cloud.
CallView 360 vs Retreaver — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Best for quickly tracking and qualifying inbound calls in small to medium businesses.
- You need rapid, EZ-Setup call tracking deployment within minutes.
- Your focus is on converting inbound calls into high-value customers.
- You want real-time call updates to improve lead qualification and response.
- Your company lacks significant inbound call volume to track.
- You require extensive outbound call tracking or complex enterprise workflows.
CallView 360: Best for call centers needing deep Microsoft Dynamics CRM call tracking integration. Retreaver: Best for quickly tracking and qualifying inbound calls in small to medium businesses.
Description | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 | Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just ... Read More about Retreaver |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
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Compare CallView 360 and Retreaver on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | — | ✓ Yes |
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Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
CallView 360 User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
| Buyer sentiment Buyers generally express very positive sentiment, praising ease of setup and effective call tracking. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Uber  Lyft  Allstate |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to CallView 360 and Retreaver in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CallView 360 or Retreaver?
- Retreaver edges out the other on user ratings (4.9 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CallView 360 and Retreaver offer a free trial?
- Retreaver offers a free trial. CallView 360 does not.
- What is the starting price of CallView 360 vs Retreaver?
- CallView 360 starts at Contact for pricing. Retreaver starts at $25 /Month.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
- What are the top alternatives to Retreaver?
- Top alternatives to Retreaver include ResponseTap, Ringba, Calltracks, calltrak, TeleCapture.