CallView 360 vs Callcap Comparison
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
Callcap
Starting at $29 /Month
- Large Enterprises
- Medium Business
Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on ou…
CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.
SpotSaaS Analysis
CallView 360Callcap
CallView 360 is designed specifically for medium to large call centers that require in-depth integration with Microsoft Dynamics CRM, while Callcap offers a more general solution at a lower price point but lacks detailed specifications. Ideal buyers for CallView 360 are call centers using Microsoft Dynamics CRM, whereas Callcap may appeal to smaller businesses or those with simpler call tracking needs.
- Best for medium to large call centers - Deep integration with Microsoft Dynamics CRM - Provides detailed inbound call data - Includes caller ID and call metadata - Focused on enhancing call tracking capabilities - Notable for its robust analytics features
- Affordable pricing at $29 - General call tracking solution - Suitable for smaller businesses - Lacks specific integration features - Simple user interface - Basic call analytics available
CallView 360 vs Callcap — at a glance
| Feature | CallView 360 | Callcap |
|---|---|---|
| Rating | 4.8 / 5 | 4.4 / 5 |
| Reviews | 4 | 24 |
| Starting price | Contact for pricing | $29 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Data residency | US | US |
Key differences between CallView 360 and Callcap
- Pricing: Callcap starts at $29 /Month. CallView 360 pricing is not publicly listed.
- User satisfaction: CallView 360 scores higher with a 4.8-star average.
- Deployment: CallView 360 supports SaaS/Web/Cloud; Callcap supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
CallView 360 vs Callcap — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Large Enterprises, Medium Business, Small Business
CallView 360 typically suits Large Enterprises and Medium Business. Callcap tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 | Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from ... Read More about Callcap |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
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Compare CallView 360 and Callcap on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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CallView 360 User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Top Alternatives to CallView 360 and Callcap in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CallView 360 or Callcap?
- CallView 360 edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CallView 360 and Callcap offer a free trial?
- Neither CallView 360 nor Callcap currently lists a free trial.
- What is the starting price of CallView 360 vs Callcap?
- CallView 360 starts at Contact for pricing. Callcap starts at $29 /Month.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
- What are the top alternatives to Callcap?
- Top alternatives to Callcap include Calltracks, CallView 360, calltrak, TeleCapture, Call Tracking Pro.