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CallTracking vs CallView 360 Comparison

Last updated:

CallTracking

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from vario…

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.

CallTracking vs CallView 360 — at a glance

FeatureCallTrackingCallView 360
Rating4.8 / 5
Reviews4
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between CallTracking and CallView 360

  • Deployment: CallTracking supports SaaS/Web/Cloud; CallView 360 supports SaaS/Web/Cloud.

CallTracking vs CallView 360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallTracking - Contact Center Operations Software
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CallView 360 - Inbound Call Tracking Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

CallTracking

Best for

Large Enterprises, Medium Business, Small Business

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

CallTracking typically suits Large Enterprises and Medium Business. CallView 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the ... Read More about CallTracking

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

CallTracking has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare CallTracking and CallView 360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallTracking User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Tracks multiple call sources
      • Optimizes advertising budget
      • User-friendly interface

      Common complaints

      • Limited to call tracking
      • May not integrate with all platforms
      • Pricing can be high for startups

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      Pros and Cons

      • Streamlines call tracking for better marketing insights.

      • Optimizes advertising budgets effectively.

      • User-friendly interface enhances usability.

      • Limited features beyond call tracking.

      • Integration with existing systems may be challenging.

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Reports Email

      3 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to CallTracking and CallView 360 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallTracking or CallView 360?
      CallView 360 edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallTracking and CallView 360 offer a free trial?
      Neither CallTracking nor CallView 360 currently lists a free trial.
      What is the starting price of CallTracking vs CallView 360?
      CallTracking starts at Contact for pricing. CallView 360 starts at Contact for pricing.
      What are the top alternatives to CallTracking?
      Top alternatives to CallTracking include CallTrackingMetrics, Calltracks, CallView 360, calltrak, TeleCapture.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.

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