NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Callback24 vs Novocall Comparison

Last updated:

Callback24

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Callback24 – the ultimate tool to boost your sales calls and increase new customers. Our innovative feature ensures that you never miss out on potential leads with our CTA buttons that integrate seamlessly wi…

Novocall

4.7(5 reviews)

Starting at $39 /Month

  • Large Enterprises
  • Medium Business

. Novocall, a powerful SaaS tool, is designed to help businesses increase their website conversion rates with the use of instant callbacks. Through this feature, companies can reduce the time and effort spent on email…

Novocall leads on user satisfaction with a 4.7-star rating across 5 reviews.

Callback24 vs Novocall — at a glance

FeatureCallback24Novocall
Rating4.7 / 5
Reviews5
Starting price$49 /Month$39 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareLead Capture Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyUSUS

Key differences between Callback24 and Novocall

  • Pricing: Callback24 starts at $49 /Month, while Novocall starts at $39 /Month.
  • Free trial: Callback24 offers a free trial; Novocall does not.
  • Deployment: Callback24 supports SaaS/Web/Cloud; Novocall supports SaaS/Web/Cloud.

Callback24 vs Novocall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Callback24 - Inbound Call Tracking Software
Talk to an expert
Talk to an expert
Novocall - Lead Capture Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Callback24 vs Novocall comparison

Get the full side-by-side as a PDF — these picks plus the top Inbound Call Tracking Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Callback24

Best for

Large Enterprises, Medium Business, Small Business

Novocall

Best for boosting conversions with instant website callback features.

Choose if
  • You run a small to medium e-commerce or SaaS website needing real-time lead engagement.
  • Your sales or customer success teams require quick lead response to increase conversions.
  • You want a simple, low-complexity widget easily integrated into high-traffic websites.
Consider alternatives if
  • Your company has low website traffic or minimal inbound lead volume.
  • You rely exclusively on asynchronous communication channels or need complex enterprise workflows.

Callback24 typically suits Large Enterprises and Medium Business. Novocall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Callback24 – the ultimate tool to boost your sales calls and increase new customers. Our innovative feature ensures that you never miss out on potential leads with our CTA ... Read More about Callback24

. Novocall, a powerful SaaS tool, is designed to help businesses increase their website conversion rates with the use of instant callbacks. Through this feature, companies can reduce the ... Read More about Novocall

Entry Level Pricing

  • Starts from $49 , Billed Yearly
  • Starts from $39 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(5)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Callback24 and Novocall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49 , Billed Yearly
      • $39 , Billed Yearly

      Pricing Plans

      • Free

        • Up to 15 calls per month

        • 1-month data history

        • 1 domain/service

        Show more +

      • Starter

        • Up to 120 calls per month

        • Data history for 3 months

        • Unlimited number of domains/services

        Show more +

      • Business

        • Up to 500 calls per month

        • Data history for 3 months

        • Unlimited number of domains/services

        Show more +

      • Pro

        • Automated Calls: 50

        • Call Forwarding

        • Call Recording

        Show more +

      • Team

        • Automated Calls: 150

        • Includes features of Starter plan, plus

        • Call Distribution to Teams

        Show more +

      • Business

        • Automated Calls: 350

        • Includes features of Team plan

      Pricing Page

      Callback24 pricing
      Novocall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Callback24 User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      4

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Increases call volume
      • Seamless CRM integration
      • Instant call scheduling

      Common complaints

      • Limited to call tracking
      • May require technical setup
      • Basic features may not suffice for larger teams

      Buyer sentiment

      Users appreciate Novocall's effectiveness in increasing conversion rates through instant callbacks, though limited reviews restrict broader insights.

      What buyers like

      • Ease of use
      • Improved lead engagement
      • Responsive customer support

      Common complaints

      • Lack of pricing clarity
      • Limited feature set for enterprise needs

      Pros and Cons

      • Increases call volume significantly

      • Seamless integration with major CRMs

      • Instant scheduling improves lead management.

      • Limited to inbound call tracking

      • May not support multi-channel interactions

      • Instant callback feature reduces lead response time

      • Flexible call scheduling supports high-traffic websites

      • Simplified widget technology for easy website integration

      • Limited information on pricing transparency

      • Potentially less suited for enterprises requiring complex workflows

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Ragtime

      Ragtime

      Timetax

      Timetax

      Superpools

      Superpools

      SUTD

      SUTD

      Knorex

      Knorex

      Validus

      Validus

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Callback24 and Novocall in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Callback24 or Novocall?
      Novocall edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Callback24 and Novocall offer a free trial?
      Callback24 offers a free trial. Novocall does not.
      What is the starting price of Callback24 vs Novocall?
      Callback24 starts at $49 /Month. Novocall starts at $39 /Month.
      What are the top alternatives to Callback24?
      Top alternatives to Callback24 include ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture.
      What are the top alternatives to Novocall?
      Top alternatives to Novocall include InstaContact, 123FormBuilder, Tidycal, Leadtosale, Callspot.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.