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Brand24 vs Reputation.com Comparison

Last updated:

Brand24

4.5(387 reviews)

Starting at $119 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social netw…

Reputation.com

4.4(1,073 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…

Brand24 leads on user satisfaction with a 4.5-star rating across 387 reviews.

Brand24 vs Reputation.com — at a glance

FeatureBrand24Reputation.com
Rating4.5 / 54.4 / 5
Reviews3871,073
Starting price$119 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Brand24 and Reputation.com

  • Pricing: Brand24 starts at $119 /month. Reputation.com pricing is not publicly listed.
  • Free trial: Brand24 offers a free trial; Reputation.com does not.
  • Target audience: Brand24 is built for Freelancers / Consultants and Large Enterprises, while Reputation.com targets Large Enterprises and Medium Business.
  • User satisfaction: Brand24 scores higher with a 4.5-star average.
  • Deployment: Brand24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Brand24 vs Reputation.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Brand24 - Reputation Management Software
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Reputation.com - Reputation Management Software
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Biggest differences

Start here before you go deeper into features.

Brand24

Best for real-time brand reputation monitoring with sentiment analysis.

Choose if
  • You need immediate insights on brand mentions across social media.
  • Your team requires an intuitive, easy-to-navigate reputation management tool.
  • You want accurate sentiment analysis to gauge public perception quickly.
Consider alternatives if
  • Your company demands extensive API integrations for custom workflows.
  • You require advanced, detailed reporting beyond basic analytics.

Reputation.com

Best for large enterprises needing robust reputation recovery and detailed reporting.

Choose if
  • You are a large enterprise or government agency managing complex brand reputations.
  • Your team requires comprehensive reporting tools to monitor and improve public perception.
  • You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
Consider alternatives if
  • You are a small business with limited budget or need for simpler tools.
  • You require extensive third-party app integrations and a broad marketplace ecosystem.

Brand24: Best for real-time brand reputation monitoring with sentiment analysis. Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting.

Description

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are ... Read More about Brand24

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com

Entry Level Pricing

  • Starts from $119 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Medium businessLarge enterprises
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Get pricing help

Software Demo

Demo

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How do Brand24 and Reputation.com Compare on Features?

Total Features

17 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Brand24 and Reputation.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $119 , yearly
      • Not Available

      Pricing Plans

      • Individual

        $149

        /month

        • For tracking a small brand

        • 3 keywords

        • 2K mentions / mo

        Show more +

      • Team

        $199

        /month

        • Ideal for startups and small businesses.

        • 7 keywords

        • 10k mentions / mo

        Show more +

      • Pro

        $299

        /month

        • Ideal for growing businesses and small agencies.

        • 12 keywords

        • 40k mentions / mo

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Brand24 pricing
      Reputation.com pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Brand24 User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      194

      42

      6

      1

      1

      334

      114

      20

      3

      18

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Brand24 for its ease of use, real-time insights, and accurate sentiment analysis, though some express concerns about limited integrations and reporting features.

      What buyers like

      • Ease of use
      • Real-time tracking
      • Sentiment analysis accuracy

      Common complaints

      • Limited platform integrations
      • Lack of detailed reporting

      Buyer sentiment

      Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Detailed reporting

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Pros and Cons

      • User-friendly interface with intuitive navigation and customization

      • Real-time tracking providing up-to-the-minute insights

      • Accurate sentiment analysis of brand mentions

      • Limited integrations with platforms like YouTube and LinkedIn

      • Lack of detailed reports and API access for advanced data needs

      • Streamlines review management to reduce daily upkeep time

      • User-friendly platform with responsive customer support

      • Provides detailed metrics and reports for reputation monitoring

      • Complex customizations can overwhelm new users without support

      • Limited Marketplace app selection restricts advanced functionality

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Uber

      Uber

      Stanford University

      Stanford University

      Carlsberg

      Carlsberg

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      9 Screenshots

      Reputation.com Demo - Reputation.com

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Brand24 and Reputation.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Brand24 or Reputation.com?
      Brand24 edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Brand24 and Reputation.com offer a free trial?
      Brand24 offers a free trial. Reputation.com does not.
      What is the starting price of Brand24 vs Reputation.com?
      Brand24 starts at $119 /month. Reputation.com starts at Contact for pricing.
      What are the top alternatives to Brand24?
      Top alternatives to Brand24 include Cloud90, ReviewBuzz, Mentionlytics, Mention, Reputation.com.
      What are the top alternatives to Reputation.com?
      Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.

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