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Braintree Direct vs Heartland Payment Processing Comparison

Last updated:

Braintree Direct

3.4(166 reviews)

Starting at $0.30

  • Individuals
  • Freelancers / Consultants

Braintree's powerful, easy-to-use payment processing software gives you everything you need to accept payments from your customers and start doing business in minutes.This process payments for merchants so they can acce…

Heartland Payment Processing

4.4(55 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payment Processing software was designed with convenience in mind. A "point of sale payment processing" system, it offers the ability to run a business without having to purchase bulky expensive equipment or hi…

Heartland Payment Processing leads on user satisfaction with a 4.4-star rating across 55 reviews.

Braintree Direct vs Heartland Payment Processing — at a glance

FeatureBraintree DirectHeartland Payment Processing
Rating3.4 / 54.4 / 5
Reviews16655
Starting price$0.30Contact for pricing
Free trial No No
Free version No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessMedium Business, Small Business
CategoryPayment Processing SoftwarePayment Processing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2SOC 2, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Braintree Direct and Heartland Payment Processing

  • Pricing: Braintree Direct starts at $0.30. Heartland Payment Processing pricing is not publicly listed.
  • Target audience: Braintree Direct is built for Individuals and Freelancers / Consultants, while Heartland Payment Processing targets Medium Business and Small Business.
  • User satisfaction: Heartland Payment Processing scores higher with a 4.4-star average.
  • Deployment: Braintree Direct supports SaaS/Web/Cloud; Heartland Payment Processing supports SaaS/Web/Cloud.

Braintree Direct vs Heartland Payment Processing — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Processing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Braintree Direct - Payment Processing Software
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Biggest differences

Start here before you go deeper into features.

Braintree Direct

Best for

Individuals, Freelancers / Consultants, Medium Business

Heartland Payment Processing

Best for

Medium Business, Small Business

Braintree Direct typically suits Individuals and Freelancers / Consultants. Heartland Payment Processing tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Braintree's powerful, easy-to-use payment processing software gives you everything you need to accept payments from your customers and start doing business in minutes.This process payments ... Read More about Braintree Direct

Heartland Payment Processing software was designed with convenience in mind. A "point of sale payment processing" system, it offers the ability to run a business without having to purchase ... Read More about Heartland Payment Processing

Entry Level Pricing

  • Starts from $0.30
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.4

(55)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Braintree Direct has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Braintree Direct and Heartland Payment Processing on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $0.30
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Braintree Direct pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Braintree Direct User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      35

      30

      4

      5

      16

      18

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 90 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Quick setup
      • Supports multiple payment types
      • User-friendly interface

      Common complaints

      • Limited international support
      • Fees can be high for small transactions
      • Customer service can be slow

      Buyer sentiment

      Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • No bulky equipment needed
      • Real-time transaction tracking

      Common complaints

      • Limited advanced features
      • May require internet access
      • Not suitable for large enterprises

      Pros and Cons

      • Supports a wide range of payment methods including credit cards and PayPal.

      • Scalable solution that grows with your business.

      • Comprehensive analytics for better decision-making.

      • May require technical knowledge for advanced features.

      • Fees can be complex and vary by transaction type.

      • The software eliminates the need for expensive hardware, making it cost-effective.

      • Real-time transaction tracking enhances operational efficiency.

      • The online portal provides easy access to transaction history.

      • Limited scalability for larger businesses.

      • May lack some advanced features offered by competitors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Braintree Direct and Heartland Payment Processing in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Braintree Direct or Heartland Payment Processing?
      Heartland Payment Processing edges out the other on user ratings (4.4 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Braintree Direct and Heartland Payment Processing offer a free trial?
      Neither Braintree Direct nor Heartland Payment Processing currently lists a free trial.
      What is the starting price of Braintree Direct vs Heartland Payment Processing?
      Braintree Direct starts at $0.30. Heartland Payment Processing starts at Contact for pricing.
      What are the top alternatives to Braintree Direct?
      Top alternatives to Braintree Direct include WePay, Square Payments, PayPal Here, MagicPay, DirecPay.
      What are the top alternatives to Heartland Payment Processing?
      Top alternatives to Heartland Payment Processing include WePay, Square Payments, PayPal Here, Braintree Direct, QuickBooks Payments.

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