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Bigin by Zoho CRM vs WhatConverts Comparison

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Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

WhatConverts

Starting at $30 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns inclu…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 243 reviews.

Bigin by Zoho CRM vs WhatConverts — at a glance

FeatureBigin by Zoho CRMWhatConverts
Rating4.6 / 5
Reviews243
Starting price$7 /User/Month$30 /Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessIndividuals, Large Enterprises, Medium Business
CategoryCRM SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and WhatConverts

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while WhatConverts starts at $30 /Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while WhatConverts targets Individuals and Large Enterprises.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; WhatConverts supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs WhatConverts — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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WhatConverts - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

WhatConverts

Best for tracking and optimizing inbound call leads from marketing campaigns.

Choose if
  • You need accurate tracking of phone calls from multiple advertising platforms.
  • Your business relies heavily on inbound marketing campaigns generating phone leads.
  • You want a simple, low-complexity integration with your website for call tracking.
Consider alternatives if
  • Your company does not use inbound marketing or phone-based lead generation.
  • You require advanced analytics or multi-channel attribution beyond phone calls.

Bigin by Zoho CRM typically suits Small Business. WhatConverts tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls ... Read More about WhatConverts

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $30

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Software Demo

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How do Bigin by Zoho CRM and WhatConverts Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and WhatConverts on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $30

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      WhatConverts pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      204

      66

      7

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Users generally express high satisfaction with WhatConverts' call tracking accuracy and campaign insights.

      What buyers like

      • Call tracking accuracy
      • Campaign performance visibility
      • Ease of website integration

      Common complaints

      • Pricing clarity
      • Feature depth

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Accurate tracking of inbound calls from multiple ad platforms

      • Comprehensive visibility into marketing campaign performance

      • Easy integration with website via small code snippet

      • Limited information on pricing transparency

      • No detailed feature list or advanced customization mentioned

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or WhatConverts? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Bigin by Zoho CRM and WhatConverts in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or WhatConverts?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and WhatConverts offer a free trial?
      Yes, both Bigin by Zoho CRM and WhatConverts offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs WhatConverts?
      Bigin by Zoho CRM starts at $7 /User/Month. WhatConverts starts at $30 /Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include Creatio CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
      What are the top alternatives to WhatConverts?
      Top alternatives to WhatConverts include CallRail, Calltracks, calltrak, TeleCapture, Call Tracker.