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Bigin by Zoho CRM vs Hatchbuck Comparison

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Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Hatchbuck

4.4(394 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Hatchbuck, a web based CRM application and marketing automation solution, is the complete CRM solution that help increases sales and revenue. It enables you to create leads, send marketing emails and monitor customer act…

Hatchbuck leads on user satisfaction with a 4.4-star rating across 394 reviews.

Bigin by Zoho CRM vs Hatchbuck — at a glance

FeatureBigin by Zoho CRMHatchbuck
Rating4.3 / 54.4 / 5
Reviews119394
Starting price$7 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forSmall BusinessMedium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours
Certifications
Data residencyGlobal

Key differences between Bigin by Zoho CRM and Hatchbuck

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Hatchbuck pricing is not publicly listed.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Hatchbuck targets Medium Business and Small Business.
  • User satisfaction: Hatchbuck scores higher with a 4.4-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Hatchbuck supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs Hatchbuck — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

*sponsored

Hatchbuck
Compare BenchmarkONE
Compare BenchmarkONE

Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Hatchbuck

Best for

Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Hatchbuck tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Hatchbuck, a web based CRM application and marketing automation solution, is the complete CRM solution that help increases sales and revenue. It enables you to create leads, send marketing ... Read More about Hatchbuck

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Bigin by Zoho CRM and Hatchbuck Compare on Features?

Total Features

10 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Hatchbuck on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      Hatchbuck pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      190

      46

      3

      5

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Buyer sentiment is positive across 248 reviews, with strong overall satisfaction.

      What buyers like

      • Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.
      • Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.
      • Affordable compared to competitors, offering great value for small businesses.

      Common complaints

      • No mobile app currently available, limiting on-the-go accessibility for users.
      • Customer support hours are restricted, and some users experience delays in receiving urgent assistance.
      • Limited reporting and analytics functionality; lacks features such as customizable dashboards or ROI tools for deeper insights.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.

      • Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.

      • Affordable compared to competitors, offering great value for small businesses.

      • No mobile app currently available, limiting on-the-go accessibility for users.

      • Customer support hours are restricted, and some users experience delays in receiving urgent assistance.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Contact Record

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Bigin by Zoho CRM and Hatchbuck in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Hatchbuck?
      Hatchbuck edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Hatchbuck offer a free trial?
      Yes, both Bigin by Zoho CRM and Hatchbuck offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Hatchbuck?
      Bigin by Zoho CRM starts at $7 /User/Month. Hatchbuck starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Hatchbuck?
      Top alternatives to Hatchbuck include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Streak.

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