BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM Comparison
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
Microsoft Dynamics 365 for Sales
Starting at $65 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to connect with customers, close de…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
BeyondTrust Remote Support leads on user satisfaction with a 4.6-star rating across 418 reviews.
BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — at a glance
| Feature | BeyondTrust Remote Support | Microsoft Dynamics 365 for Sales | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.0 / 5 | 4.3 / 5 |
| Reviews | 418 | 2,319 | 119 |
| Starting price | $2,097 /Year | $65 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Remote Access Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 | — |
| Data residency | US | Global | Global |
Key differences between BeyondTrust Remote Support and Microsoft Dynamics 365 for Sales
- Pricing: BeyondTrust Remote Support starts at $2,097 /Year, while Microsoft Dynamics 365 for Sales starts at $65 /User/Month.
- User satisfaction: BeyondTrust Remote Support scores higher with a 4.6-star average.
- Deployment: BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Microsoft Dynamics 365 for Sales supports SaaS/Web/Cloud.
Compare BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM comparison
Get the full side-by-side as a PDF — these picks plus the top Remote Access Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
Biggest differences
Start here before you go deeper into features.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Microsoft Dynamics 365 for Sales
Large Enterprises, Medium Business, Small Business
Small Business
BeyondTrust Remote Support typically suits Large Enterprises and Medium Business. Microsoft Dynamics 365 for Sales tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More about Microsoft Dynamics 365 for Sales | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 9.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Microsoft Dynamics 365 for Sales
No key benefits available yet.
No key benefits available yet.
Best fit
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Microsoft Dynamics 365 for Sales
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
Microsoft Dynamics 365 for Sales
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do BeyondTrust Remote Support, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM Compare on Features?
Total Features | 7 Features | 9 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BeyondTrust Remote Support, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison
User Ratings | |||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 558 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Adobe  Accenture  RBC Financial Group |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
|---|
Media and Screenshots
Screenshots |  8 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Crm Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BeyondTrust Remote Support or Microsoft Dynamics 365 for Sales?
- BeyondTrust Remote Support edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BeyondTrust Remote Support and Microsoft Dynamics 365 for Sales offer a free trial?
- Yes, both BeyondTrust Remote Support and Microsoft Dynamics 365 for Sales offer a free trial.
- What is the starting price of BeyondTrust Remote Support vs Microsoft Dynamics 365 for Sales?
- BeyondTrust Remote Support starts at $2,097 /Year. Microsoft Dynamics 365 for Sales starts at $65 /User/Month.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.
- What are the top alternatives to Microsoft Dynamics 365 for Sales?
- Top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.