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BetterFeedback vs Medallia Experience Cloud - Which Experience Management Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

Introducing BetterFeedback, the premier Customer Feedback Analysis Tool designed to empower product teams with deep insights into customer sentiments and preferences. This cutting-edge ... Read More

Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by ... Read More

Entry Level Pricing

  • Starts from $19.00 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

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Software Demo

Demo

Medallia Experience Cloud has not given any software demo yet

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What Do BetterFeedback and Medallia Experience Cloud Cost?

Pricing Option

      Starting From

      • $19.00 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starter

        $24.00

        per month

        • Up to 100 feedback entries

        • 1 user

        • 100 feedback analyses

        Show more +

      • Growth

        $119.00

        per month

        • Includes features of Starter plan, plus

        • Up to 500 feedback entries

        • 2 users

        Show more +

      • Business

        $299.00

        per month

        • Includes features of Growth plan, plus

        • Up to 1,000 feedback entries

        • 5 users

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      betterfeedback pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
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      BetterFeedback User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for the product

      Excellent

      17

      Very Good

      7

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Medallia Customer Experience is a highly valuable tool for businesses looking to gain deep insights into their customer feedback. The platform excels in providing comprehensive analytics and ...Read more

      Pros and Cons

      Pros and Cons of BetterFeedback

      Pros and Cons of Medallia Experience Cloud

      • Valuable insights provided by Medallia help diagnose site wins and areas for improvement, thus enhancing performance.

      • Extensive customization options allow tailoring of surveys, reports, and dashboards to meet specific business needs.

      • Easy navigation and state-of-the-art dashboard make Medallia user-friendly and helpful in addressing customer complaints.

      • Comprehensive platform for analyzing experience data at macro and micro levels, offering end-to-end survey creation and deployment tracking.

      • Learning curve associated with using Medallia, although it becomes easier with more usage.

      • Dependency on third-party assistance for configuration can be challenging and time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Medallia Experience Cloud screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to BetterFeedback and Medallia Experience Cloud in 2025

      Alternatives

      No Alternative products available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      BetterFeedback offers Free Trial, but Medallia Experience Cloud does not.

      BetterFeedback is designed for Large Enterprises, Small Business and Medium Business.

      Medallia Experience Cloud is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of BetterFeedback begins at $19.00per month when Billed Yearly, while pricing details for Medallia Experience Cloud are unavailable.

      Some top alternatives to BetterFeedback includes and undefined.

      Some top alternatives to Medallia Experience Cloud includes SAP Customer Experience, Advize.ai, Adobe Experience Platform, Experience.com, The Experience Manager, CustomerGauge and NICE Satmetrix.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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