Which is better, Salesforce Sales Cloud or Bigin by Zoho CRM?

Salesforce Sales Cloud edges out Bigin by Zoho CRM based on user ratings across 23,347 reviews. That said, the best pick depends on your workflow — Bigin by Zoho CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

Do both Salesforce Sales Cloud and Bigin by Zoho CRM offer a Free trial?

Yes, both Salesforce Sales Cloud and Bigin by Zoho CRM offer a Free Trial.

Who are the typical users of Salesforce Sales Cloud?

Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of Salesforce Sales Cloud and Bigin by Zoho CRM?

Pricing for Salesforce Sales Cloud starts at $25/user/month, whereas Bigin by Zoho CRM starts at $7/User/Month.

What are the best alternatives to Salesforce Sales Cloud?

Some top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

Salesforce Sales Cloud

4.4(23,347 reviews)

Starting at $25 /user/month

Free Trial
Individuals
Large Enterprises

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, S…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Salesforce Sales Cloud leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

Feature	Salesforce Sales Cloud	Bigin by Zoho CRM
Rating	4.4 / 5	4.3 / 5
Reviews	23,347	119
Starting price	$25 /user/month	$7 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Individuals, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Online	Business Hours, Online
Certifications	SOC 2	—
Data residency	Global	Global

Key differences between Salesforce Sales Cloud and Bigin by Zoho CRM

Pricing: Salesforce Sales Cloud starts at $25 /user/month, while Bigin by Zoho CRM starts at $7 /User/Month.
Target audience: Salesforce Sales Cloud is built for Individuals and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
User satisfaction: Salesforce Sales Cloud scores higher with a 4.4-star average.
Deployment: Salesforce Sales Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Salesforce Sales Cloud vs Bigin by Zoho CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Salesforce Sales Cloud (40) Talk to an expert Talk to an expert	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Salesforce Sales Cloud

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Sales Cloud typically suits Individuals and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More about Salesforce Sales Cloud	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $25 , yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.6/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.4 (23347)	4.3 (119)
Best Company Size	50 to 5,000 employees	—
	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce Sales Cloud

Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Salesforce Sales Cloud

50 to 5,000 employees
Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Salesforce Sales Cloud

Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Total Features	19 Features	10 Features
Unique Features	No unique features	No unique features
	Get Quote	Visit website

Compare Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$25 , yearly	$7 , Billed Yearly
Pricing Plans	Starter Suite $25 /user/month Get Started Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Pro Suite $100 /user/month Get Started Forecast Management Customizable Reports and Dashboards Quoting and Contracting Enterprise $165 /user/month Get Started Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights Conversation Intelligence Agentforce Browse all pricing plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	🌐 Global	🌐 Global

Salesforce Sales Cloud User Reviews & Rating Comparison

User Ratings	4.4 (based on 23347 reviews)	4.3 (based on 119 reviews)
Rating Distribution	40 0 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Common complaints Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits. Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Vodafone T-Mobile BRP	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	1 Videos	2 Videos

Top Alternatives to Salesforce Sales Cloud and Bigin by Zoho CRM in 2026

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Salesforce Sales Cloud or Bigin by Zoho CRM?: Salesforce Sales Cloud edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Salesforce Sales Cloud and Bigin by Zoho CRM offer a free trial?: Yes, both Salesforce Sales Cloud and Bigin by Zoho CRM offer a free trial.
What is the starting price of Salesforce Sales Cloud vs Bigin by Zoho CRM?: Salesforce Sales Cloud starts at $25 /user/month. Bigin by Zoho CRM starts at $7 /User/Month.
What are the top alternatives to Salesforce Sales Cloud?: Top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Salesforce Sales Cloud

Bigin by Zoho CRM

Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

Key differences between Salesforce Sales Cloud and Bigin by Zoho CRM

Salesforce Sales Cloud vs Bigin by Zoho CRM — find the better fit before you commit.

Salesforce Sales Cloud

Bigin by Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Compare Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Salesforce Sales Cloud User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Salesforce Sales Cloud and Bigin by Zoho CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions